Restaurant Host

French Lick Resort•Weston, VT

5d•Onsite

About The Position

Restaurant hosts are often the first smiling face the guest sees when arriving to the restaurant. Responsible for ensuring quick, engaging, and effective communication with guests, the restaurant host plays a critical role in overall guest satisfaction. Restaurant hosts must maintain communication with restaurant management and servers and seat guests according to preferences and restaurant capability.

Requirements

Ability to speak, read, write, and understand primary language(s) used in the workplace
Able to stand, walk, grasp, bend, and pivot repeatedly
Able to lift up to 30 pounds occasionally

Responsibilities

Set up the restaurant and/or lounge area for service
Stock all areas with necessary items, equipment, and tools, and manage stock throughout shift
Provide each guest an individualized greeting using charisma and stylized communication
Purposefully navigate and seat each guest with respect to individual requests
Warmly accept telephone calls consistent with brand standards, thoughtfully listen to each guest inquiry, and provide accurate information or assistance
Maintain cleanliness of restaurant spaces to be inviting and accommodating
Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
Complete additional duties as assigned