Restaurant Host

Stonebridge Hospitality ManagementDenver, CO
10d$19

About The Position

The Host/Hostess is responsible for welcoming guests to the dining establishment and escorting them to their seats in a professional and courteous manner. This role includes managing seating arrangements, assisting with reservations, and ensuring guests have a positive dining experience.

Requirements

  • Prior customer service experience, preferably in a restaurant or hospitality environment.
  • Ability to manage reservations and seating arrangements efficiently.
  • Strong communication and interpersonal skills to engage with guests professionally.
  • Knowledge of restaurant operations, menu offerings, and promotions.
  • Ability to perform basic arithmetic for tasks such as totaling costs and making change.
  • Strong organizational skills and attention to detail.
  • Ability to stand and walk for long periods.

Responsibilities

  • Greets guests and escorts them to their seats in a courteous manner.
  • Presents menus and answers guest questions regarding the food and service.
  • Manages seating arrangements based on restaurant activity and reservations.
  • Performs opening and closing duties, ensuring the restaurant is ready for service.
  • Assists food and beverage staff with side-work and setup as needed.
  • Maintains knowledge of operating hours, menu items, promotions, and specials to assist guests.
  • Responds to guest inquiries and ensures their needs are met efficiently.
  • Creates and manages reservations using the property reservation system.
  • Maintains seating charts and confirms reservations, including large parties and special requests.
  • Ensures a clean and organized work environment at all times.
  • May assist with the setup and cleaning of function rooms when necessary.
  • Attends department meetings and completes assigned projects.
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Benefits

  • Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
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