Restaurant Host, PT

Marcus • Mequon, WI

76d

About The Position

The Host(ess) is responsible for greeting and escorting guests to tables in the restaurant, ensuring a courteous and efficient operation of the dining room to guarantee superior guest satisfaction. This role involves meeting and greeting guests as they arrive, ensuring an even distribution of tables for each server, and maintaining a clean and organized environment.

Requirements

• Must possess an innate desire to serve.
• Ability to read, speak, and write the English language.
• Ability to remember, recite, and promote a variety of menu items.
• Ability to move through a crowded room to seat guests.
• Ability to relay important reservation requests to servers.
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner.
• No prior experience required; prior hospitality experience preferred.
• Ability to multi-task.
• Ability to self-motivate during slow periods.
• Ability to interact with adults and children in a professional manner.
• Cash handling experience preferred.
• Ability to direct guests to events throughout the hotel.
• Maintain a clean environment and ensure area is always organized.
• Ensure proper posture is maintained while at maitre'd stand.

Nice To Haves

• Prior hospitality experience preferred.
• Cash handling experience preferred.

Responsibilities

• Meet and greet guests as they arrive.
• Ensure even distribution of tables for each server.
• Verbally communicate to server the table number sat and the number of guests.
• Politely take guests to table, hand them menus and a wine list, and inform them who their server will be.
• Inform guests of specials and leave with a courteous greeting.
• Clean and display proper menus before, during, and after shift.
• Check floor for debris, sweep and use carpet sweeper if necessary.
• Assist wait staff and bus staff as needed.
• Assist with to-go orders.
• Thank all guests graciously and invite them to return.
• Perform other duties as assigned per Manager.

What This Job Offers

• Industry: Accommodation
• Number of Employees: 5,001-10,000 employees