The Host/Hostess manages the timely and efficient seating of guests.
Requirements
Must be personable, outgoing and demonstrate initiative.
Ability to develop and maintain effective working relationships with
stakeholders, including employees and the general public.
Ability to speak and write clearly, concisely and persuasively using correct
grammar, spelling and punctuation with ability to communicate one-on-one or
in group settings.
Ability to perform work with a high degree of accuracy and organization.
Ability to work cooperatively with others.
Ability to perform with considerable independence and initiative.
Nice To Haves
Previous restaurant experience preferred.
Responsibilities
Regular and predictable attendance is expected and required. All Cleveland
Metroparks employees must be prepared to work flexible schedules, including
evenings, weekends, and/or holidays as required.
Assigns patrons to table suitable for their needs and according to rotation
so servers receive an appropriate number of seatings.
Greets guests upon their arrival and seats them and provides menus.
Answers phones to take reservations, respond to customer inquiries, or
transfer calls to the appropriate staff member.
Maintains a clean, safe facility and ensures compliance with health
department codes and regulations.
Assist restaurant staff as needed.
Keeps direct supervisor promptly informed of key/significant issues or
concerns.
Carries out duties and responsibilities in a safe and efficient manner to
maintain a safe work environment and surrounding area for oneself,
co-workers and public. Responds to hazardous situations and/or potentially
unsafe conditions by taking corrective action as capable and promptly
notifying supervisory personnel.