Restaurant Host/Greeter

Madame Tussauds • Hollywood, CA

5d • $20

About The Position

✨ Join Our Team as a Restaurant Host! ✨ Do you love making people smile? Are you the kind of person who brings energy, warmth, and fun wherever you go? Then step into the spotlight as one of the first friendly faces our guests meet! As a Restaurant Host , you’ll be the heartbeat of our front-of-house team—greeting guests, keeping things running smoothly, and helping create unforgettable dining experiences. If you enjoy fast-paced environments, great teamwork, and delivering top-notch service, this role is made for you! 🌟 What You’ll Be Doing Welcome every guest with a warm smile and upbeat energy—you're the first impression! Manage guest flow at the host stand to keep seating smooth and organized. Help set up and tidy up the front-of-house area to keep everything looking great. Deliver amazing service that goes above and beyond Midway and Merlin standards. Work with leadership to support fun, revenue-boosting initiatives and programs. Keep our environment safe and sparkling by following all sanitation and safety guidelines. Know the menu inside and out—your knowledge helps guests make the perfect pick. Collaborate with your team to ensure every guest leaves happier than when they arrived. Stay in-the-know about park information, special events, hours of operation, and more. Promote upsell opportunities to enhance guest experiences and boost revenue.

Requirements

• Experience within a full-service restaurant environment preferred; cash-handling experience beneficial.
• Fun, dynamic, and friendly personality.
• Excellent communication, listening, and motivational skills.
• Hospitable nature with a desire to give service of the highest possible level.
• Able to work in areas with loud noises and confined spaces.
• Self-motivated, able to work independently or as part of a team.
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.
• Ability to stand and walk for prolonged hours and interact with guests and employees in a fast-paced, multitask environment in variable temperatures and weather conditions.
• Must be able to pass a Food Handler and Alcohol Awareness Exam within 30-days of employment.

Nice To Haves

• Experience within a full-service restaurant environment preferred; cash-handling experience beneficial.

Responsibilities

• Welcome every guest with a warm smile and upbeat energy—you're the first impression!
• Manage guest flow at the host stand to keep seating smooth and organized.
• Help set up and tidy up the front-of-house area to keep everything looking great.
• Deliver amazing service that goes above and beyond Midway and Merlin standards.
• Work with leadership to support fun, revenue-boosting initiatives and programs.
• Keep our environment safe and sparkling by following all sanitation and safety guidelines.
• Know the menu inside and out—your knowledge helps guests make the perfect pick.
• Collaborate with your team to ensure every guest leaves happier than when they arrived.
• Stay in-the-know about park information, special events, hours of operation, and more.
• Promote upsell opportunities to enhance guest experiences and boost revenue.

Benefits

• Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
• Flexible hours.
• 30% discount in the retail store.
• Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
• Competitive 401K.
• Discounts through the Merlin Marketplace Website – on almost anything you buy online.
• FUN working environment and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees