Restaurant Host - Grand Canyon South Rim

About the position

Join our Food & Beverage team at Grand Canyon National Park, where you will play a vital role in providing warm and friendly hospitality to our guests. As a Host, you will greet guests and seat diners efficiently while maintaining a proper seating flow in the dining rooms. This position offers a unique opportunity to work in one of the Seven Natural Wonders of the World, surrounded by remarkable beauty and a welcoming community that shares a passion for the environment.

Responsibilities

• Greet the guests as they approach the podium and make them feel welcome.
• Remain knowledgeable of property wide offerings and current trail conditions as it relates to water supply, closures, and bus routes.
• Remain fluid with all hours of operations for the restaurant and current menu selections as well as the daily feature.
• Field phone calls as necessary while assisting guests with all inquiries including guest room dining orders.
• Seat the guest(s) as quickly as possible or if table is not immediately available, then inform the guest(s) of how the wait time.
• Enter guest name and number in party on the wait list and give guest an accurate time of the wait period.
• For those dining rooms that utilize a reservations system, check guests in and informs them as to the length of time before they will be seated.
• Maintain seating log to ensure accurate cover count for the seating period.
• Keep the seating chart current and seat guests in a proper flow in the sections so as to not over seat any servers.
• Keep menus clean and presentable.
• Report any guest complaints and/or issues immediately to the Manager.
• Assist Bussers as needed to clear and set tables.
• Complete opening and closing side duties according to dining room standards.
• Other duties as assigned.

Requirements

• Ability to professionally interact with a broad cross-section of guests.
• Good verbal communication skills with ability to interact with guests and staff.
• Physical ability to stand for long periods of time.
• Must be available for evening shifts, weekends, and holidays.
• Ability to keep a professional demeanor toward the guests and staff under very busy business levels.
• Must be able to pass ServSafe food handler training.

Benefits

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs