Restaurant Host - Grand Canyon South Rim

Xanterra Travel Collection • AZ

81d • $15

About The Position

Live. Work. Explore. as a part of our Food & Beverage team in Grand Canyon National Park! Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality. We’re hiring Hosts to Live. Work. Explore. at the South Rim of the Grand Canyon!

Requirements

• Ability to professionally interact with a broad cross-section of guests.
• Good verbal communication skills with ability to interact with guests and staff.
• Physical ability to stand for long periods of time.
• Must be available for evening shifts, weekends, and holidays.
• Ability to keep a professional demeanor toward the guests and staff under very busy business levels.
• Must be able to pass ServSafe food handler training.

Responsibilities

• Greet the guests as they approach the podium and make them feel welcome.
• Remain knowledgeable of property wide offerings and current trail conditions as it relates to water supply, closures, and bus routes.
• Remain fluid with all hours of operations for the restaurant and current menu selections as well as the daily feature.
• Field phone calls as necessary while assisting guests with all inquiries including guest room dining orders.
• Seat the guest(s) as quickly as possible or if table is not immediately available, then inform the guest(s) of how the wait time.
• Enter guest name and number in party on the wait list and give guest an accurate time of the wait period.
• For those dining rooms that utilize a reservations system, check guests in and informs them as to the length of time before they will be seated.
• Maintain seating log to ensure accurate cover count for the seating period.
• Keep the seating chart current and seat guests in a proper flow in the sections so as to not over seat any servers.
• Keep menus clean and presentable.
• Report any guest complaints and/or issues immediately to the Manager.
• Assist Bussers as needed to clear and set tables.
• Complete opening and closing side duties according to dining room standards.
• Other duties as assigned.

Benefits

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

What This Job Offers

• Job Type: Full-time