Restaurant Host / Barista (part time) - DoubleTree by Hilton San Francisco Airport
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About The Position
This position will be working shifts as a Restaurant Host and/or Barista servicing guests in the hotel's continued efforts to deliver outstanding guest service and financial profitability. A restaurant host is responsible for welcoming guests, taking to go orders, assist with inquiries, and escorting guests to their seats for dining. A barista greets, prepares, seats, services, and takes guests' orders for beverages and/or food. Provide service in a friendly, courteous, professional and timely manner to ensure total guest satisfaction. Upsells additional items to enhance profitability. Enters orders into a computerized system and settles check(s) upon completion of order. Performs general cleaning tasks to adhere to health and safety standards. Specifically, you would be responsible for performing the following tasks to the highest standards: Welcome guests and ascertain their dining needs, Seat guests and manage the seating chart, Monitor restaurant activity to determine seating and dining flow, Take and enter to go orders and/or barista orders, Upsell when applicable, Perform opening and closing duties, as needed, Side work including, but not limited to cleaning, stocking, folding silverware, etc., Ensure knowledge of menu, Respond to guest inquiries and requests in a timely, friendly and efficient manner, Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
