Restaurant Guest Service Manager (Restaurant Assistant Manager), $72,000 - $96,500
About The Position
Are you a Disney enthusiast and even more enthusiastic about food & beverage management? Are you looking for an opportunity to take your restaurant leadership experience into a large Fortune 500 company based in Hawaii. You believe that being a strong leader means more than just managing a team of employees. It means being inspiring, supportive, motivational, fair, honest, approachable, and compassionate. Are you ready to join this team and make an impact? As a Restaurant Assistant Manager, you will manage and lead the day-to-day restaurant operation with emphasis on cast and guest satisfaction. You will provide leadership, support, motivation and development of your cast members creating a positive environment that encourages ownership and accountability, while providing a quality guest experience. In your role, you will monitor and ensure exceptional service and food quality and presentation. You will also develop and nurture partnerships with resort partners to provide a seamless guest experience. As an Assistant Restaurant Manager, you will meet or exceed financial goals and ensure operational compliance with loss prevention standards and will adhere to State of Hawaii and company food safety standards. This position reports to the Food & Beverage Manager. This position is Full-Time and will be working onsite at our beautiful Aulani resort on Oahu, Hawaii.
Requirements
- Proven two years of Restaurant management experience
- Previous revenue responsibility of $1M annually
- Knowledge of financial aspects of an operation
- Demonstrated passion of guest service and cast development
- Demonstrated ability to improve operational processes and efficiencies
- Demonstrated strong partnering, organizational, and decision-making skills
- Demonstrated focus on continuous improvement
- Proven computer skills
- Demonstrated ability to develop, teach and work with a diverse team
- Ability to work in a rapidly changing environment
- High School degree or equivalent
Nice To Haves
- Demonstrated knowledge of wine and spirits
- Sommelier certification
- Proven 2 years of leadership in a AAA four or five diamond rated restaurant
- Multi-lingual Japanese/English speaking
- Current or previous experience in Hawaii
- Bachelor’s degree or equivalent
Responsibilities
- Manage and lead the day-to-day restaurant operation with emphasis on cast and guest satisfaction.
- Provide leadership, support, motivation and development of your cast members creating a positive environment that encourages ownership and accountability, while providing a quality guest experience.
- Monitor and ensure exceptional service and food quality and presentation.
- Develop and nurture partnerships with resort partners to provide a seamless guest experience.
- Meet or exceed financial goals and ensure operational compliance with loss prevention standards and will adhere to State of Hawaii and company food safety standards.
Benefits
- Disney offers a rewards package to help you live your best life.
- This includes health and savings benefits, educational opportunities and special extras that only Disney can provide.
- Learn more about our benefits and perks at https://jobs.disneycareers.com/aulani-benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
