The position is for a General Manager in an upscale or fine dining establishment. The role involves adhering to company standards and service levels to increase sales while minimizing costs related to food, beverage, supplies, utilities, and labor. The General Manager is responsible for ensuring that all financial and personnel-related administrative duties are completed accurately and on time, in accordance with company policies and procedures. Maintaining a professional restaurant image, ensuring cleanliness, proper uniforms, and appearance standards are also key responsibilities. The General Manager must ensure positive guest service, investigate and respond to complaints, and manage shifts that include daily decision-making, scheduling, and planning while ensuring consistent high quality of food preparation and service. Additionally, the role involves providing direction to employees regarding operations and procedural issues, developing employees through ongoing feedback, establishing performance expectations, and conducting performance reviews.