Restaurant General Manager

AccorHotel • Miami Beach, FL

188d

About The Position

We are looking for a Restaurant General Manager to join the re-opening of the famed Delano Miami Beach. Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Under the general guidance of the Hotel Manager, the Restaurant General Manager is responsible for leading all Food & Beverage operations for their restaurant with energy, motivation and commitment to deliver outstanding experience-led service with excellent financial results. You’ll play a key role in introducing Delano Miami Beach’s new dining offerings as we aim to position ourselves as a premier F&B destination in Miami, attracting a diverse clientele and creating memorable experiences.

Requirements

• At least 5 years of experience in a senior food & beverage role, preferably within a lifestyle brand.
• Proven track record of successful hotel and/or restaurant openings with sustained success well beyond the opening phase.
• Flexibility in working hours is required.
• Strong team leader, able to manage and inspire others effectively.
• Analytical and methodical thinking with high attention to detail and a solution-focused approach.
• Strong knowledge of health department rules and regulations, liquor laws and regulations.
• Ability to multitask and work in a fast-paced environment.
• Great communicator, both verbally and written, with fluency in English and Spanish strongly preferred.
• Passion for hospitality and a guest-centered approach.
• Ability to turn situations into positive experiences for guests and team alike.
• Ability to identify and utilize emerging trends and technology to generate revenue.
• Professional attitude, diplomacy, and ability to handle difficult situations.
• Highly responsible, reliable, and ethical with a reputation for honesty and integrity.

Responsibilities

• Establish, monitor, and manage budgeted revenue and net operating income, ensuring the budgeting process is accurate and efficient.
• Develop and implement action plans, providing guidance and support to the restaurant/bar/outlet teams to achieve or exceed budgeted revenue and net operating income targets.
• Ensure adherence to labor and expense guidelines to maintain budgeted costs and optimize profitability.
• Institute and oversee service and product upgrades to maintain the restaurant's competitive edge in the market.
• Lead and manage all F&B team members, providing effective supervision and fostering a positive work environment.
• Select, train, and develop all restaurant staff, exercising discretion in hiring, performance reviews, disciplinary actions, and terminations in line with company policies.
• Develop and enforce restaurant-specific policies and Standard Operating Procedures (SOPs), including health and safety procedures and training programs.
• Promote exceptional guest satisfaction across all restaurant operations and implement guest recognition programs to encourage loyalty.
• Foster a strong community presence by re-establishing the restaurant's identity locally and building connections with the neighborhood.
• Stay focused on achieving brand goals and ensure restaurant operations align with these objectives.
• Collaborate regularly with hotel leadership teams to ensure seamless and efficient restaurant operations.
• Liaise with the head office teams to align on brand standards, trends, and direction.
• Prepare and submit required reports on time, including payroll, revenue, team member schedules, and quarterly action plans.
• Conduct regular department meetings to discuss goals, performance, and improvement strategies.
• Participate in long-term planning and contribute to ongoing initiatives that promote continuous improvement within the restaurant.
• Ensure compliance with all relevant local liquor laws, health and sanitation regulations, and other legal requirements related to food and beverage operations.
• Monitor and manage divisional matters related to employment laws, ensuring compliance with federal, state, and local regulations.

Benefits

• The opportunity to join an innovative, fast-growing, international group.
• The chance to challenge the norm and work in a creative and rewarding environment.
• Become part of a passionate team focused on creating great hospitality experiences.
• A competitive package and plenty of opportunity for development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior