Restaurant General Manager

Jersey Mike's • Pleasantville, NJ

72d

About The Position

As a Restaurant General Manager at Mitra QSR, you will be trusted with overseeing three key areas of our business: Our Employees, Our Customers, and Our Restaurants. You will oversee day-to-day operations, nurture, grow, and retain your team, and build a culture of excellent customer service. Your team will take pride in delivering great food with a smile, served quickly in a clean restaurant. As a Quick Service Restaurant (QSR), speed and quality are our priorities. You will maintain high standards for cleanliness, equipment, and overall operations to ensure a safe and efficient environment.

Requirements

• Effective communication skills.
• Must be at least 18 years old with valid U.S. ID.
• Willing to undergo a criminal background check and be able to work with minors.
• Must be flexible with work hours, including weekends and holidays, to meet business needs.
• Ability to stand for lengthy periods and lift up to twenty-five pounds.
• Reliable transportation to and from work.
• Be willing to have fun and be part of the Mitra culture.

Nice To Haves

• Servant Leader: Success depends on the team's success.
• Mentor and Coach: Effectively mentors and coaches team members.
• Learner Mindset: Enjoys learning and improving processes.
• Customer Service Focused: Prioritizes delivering excellent customer service and great products.
• Organized: Great time management skills.
• Financial Acumen: Basic understanding of finances.
• Ownership Mindset: Takes responsibility for business outcomes.

Responsibilities

• Create a Positive Environment: Foster a positive and collaborative workplace where everyone feels valued.
• Mentor and Inspire: Lead and inspire your team to ensure customers get the best service.
• Deliver Great Service: Ensure guests have great experiences with friendly service, cleanliness, and quality food.
• Maintain Standards: Keep the restaurant clean and well-maintained, including equipment and overall operations.
• Manage Finances: Understand and manage the restaurant's Profit and Loss (P&L) statement.
• Ensure Compliance: Follow all laws and regulations and adhere to Brands/Mitra standards and policies.

Benefits

• Family-Oriented Company Culture.
• Great Working Hours (No breakfast and typical restaurant close by 11pm).
• Employee Recognition Programs.
• Community Involvement Opportunities.
• Competitive Compensation and Benefits.
• Bonus Eligibility.
• Paid Time Off.
• 401k with Company Match.
• Healthcare and Wellness Programs.
• Employee Discounts.
• Education and Opportunities.
• KFC Scholarships up to $20,000 for college or trade school.
• Tuition-Free Degree fully funded by the KFC Foundation.
• Career Advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees