Restaurant General Manager

SSP America•Ontario, CA

About The Position

Join our team as a Restaurant General Manager for Tap & Pour in a dynamic airport environment! Opportunity for quarterly bonus and year-end super bonus Comprehensive Benefits Package Career Progression Opportunities Full-Serve Restaurant w/ Bar Environment Are you a experienced food service professional with a passion for high-volume, a stickler for food safety, and a knack for leadership? We want you!

Requirements

Educational Background: High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.
Experience & Technical Training: Minimum 3 years restaurant management experience in a General Manager role required. Full-Service Restaurant (w/Bar) General Management experience required. Culinary background is desirable.
Other Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.

Nice To Haves

Culinary background

Responsibilities

Manage All Front of House and Kitchen Activities: Manage, supervise and evaluate Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provide feedback including disciplinary action.
Focus on the Food: Ensure food quality and standards; maintain recipe adherence and portion control, ensuring compliance with company and food safety specifications.
Cost Control: Optimize food and labor costs to maximize profitability.
Lead and Develop the Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and Team Member assignments. Implement and maintain guest service standards and brand specifications fostering a collaborative and efficient work environment.
Systems and Processes: Maintains adherence to all company policies and procedures, as well as state health/sanitation standards.
Merchandising and Displays: Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels.
Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, team member scheduling and payroll.
Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping.