Restaurant General Manager, Bull & Bear - Waldorf Astoria Orlando

Hilton•Orlando, FL

1d•Onsite

About The Position

Waldorf Astoria Orlando is looking for a Restaurant General Manager to oversee the award-winning Bull & Bear ! Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 60,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining. In this role, you will oversee the fine dining Bull & Bear Restaurant, managing a team of 25-30 and reporting directly to the Complex Director of Food & Beverage Bull & Bear has been named one of the top 100 Restaurants in the U.S. by Open Table offering a menu of re-imagined steakhouse classics, trend-setting fare, and renowned for tableside preparation with the highest levels of personalized service. This restaurant is open for dinner service 7 days a week. The ideal candidate must be an excellent leader with a passion for creating extraordinary experiences, a talent for training and developing others, and a proven record of successfully managing all aspects of a fine dining establishment. This includes financial performance, social media reputation, local market capture, and team member satisfaction and retention. At least 3-5 years of restaurant management experience in an upscale dining environment is required. Advanced beverage knowledge, Level 2 Sommelier, and prior luxury hotel experience are a plus.

Requirements

At least 3-5 years of restaurant management experience in an upscale dining environment is required.

Nice To Haves

Advanced beverage knowledge
Level 2 Sommelier
Prior luxury hotel experience

Responsibilities

Plan and direct all aspects of restaurant operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
Maximize efficiency technology system(s) (i.e. Open Table)
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Initiate and implement up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue, including, but not limited to, creating new menus and cross-selling products and services hotel-wide
Recruit, interview and train team members

Benefits

Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs