Restaurant General Manager

Think Hospitality•Miami Beach, FL

11d

About The Position

We are seeking an experienced and hospitality-driven General Manager to lead operations at a premier restaurant in Miami Beach. The ideal candidate is a results-oriented leader with a deep understanding of upscale service, fine dining standards, team leadership, and financial performance. This role requires a passion for delivering exceptional guest experiences in a vibrant, high-profile setting known for its international clientele and elevated expectations.

Requirements

5+ years of General Manager experience in a fine-dining or luxury restaurant.
Strong leadership, communication, and interpersonal skills.
Deep understanding of hospitality, guest service, and Miami's high-end dining scene.
Proven ability to manage high-volume operations with attention to detail.
Proficiency in restaurant systems (POS, inventory, labor management).

Nice To Haves

Bilingual (English/Spanish) preferred.

Responsibilities

Ensure an exceptional and personalized dining experience for every guest.
Lead the service team in delivering luxury hospitality standards.
Manage VIP and high-profile guest relations with discretion and professionalism.
Oversee daily operations including service flow, scheduling, and guest satisfaction.
Ensure consistency in food quality, presentation, and timing by collaborating with culinary leadership.
Maintain the ambiance, cleanliness, and presentation of the venue to reflect luxury standards.
Recruit, hire, and train top-tier talent for both front and back of house.
Foster a team culture focused on professionalism, accountability, and excellence.
Provide ongoing coaching, performance reviews, and leadership development.
Manage budgets, labor costs, inventory, and vendor relationships.
Monitor P&L statements and implement strategies to improve profitability.
Drive revenue through upselling, events, and partnerships.
Ensure compliance with all health, safety, and liquor laws in the state of Florida.
Maintain all licenses, permits, and regulatory requirements.
Enforce sanitation and cleanliness protocols throughout the venue.
Uphold brand image and service standards at all times.
Partner with marketing and PR for events, influencer engagement, and promotions.
Represent the restaurant in the Miami Beach community and industry circles.