Restaurant General Manager

Mile High Chicken•Herriman, UT

1d•$65,000 - $80,000

About The Position

At L.O.V.E. Restaurant Group, our core values drive every aspect of our organization. We are dedicated to fostering growth and empowerment among our employees, and providing exceptional customer service in a warm, inviting, and impeccably clean restaurant setting. Our menu is carefully crafted to offer delicious, satisfying meals that exceed expectations. As Developers, Builders, and Franchise Operators of Slim Chickens restaurants in Colorado and Utah, we embody our values in all that we do and strive to bring them to life each and every day. L.O.V.E. stands for Living Our Values Every day, and that's exactly what we aim to do. CORE VALUES The Coach – Leadership / Mentorship / Support Sparkle – Clean and Bright – from our facilities to our people Cheetah – Fast and Efficient The Cheerleader – Keeping it fun / Raising the Energy / Engaging the team The Chef – Amazing Fresh, Delicious, and Accurate meals MeMaw –Southern Hospitality OUR MISSION To love our employees, so our employees can love our guests, (develop, empower, and listen) For our employees – Nurture the professional and personal growth of our employees by fostering a magnificent and secure environment that inspires them to elevate their energy, enhance their mindset, and raise their aspirations. For our guests – Create and serve a fresh, delicious meal with warm hospitality in a clean, safe and inviting environment that provides exceptional value. Are you eager to secure a prime position at the table of one of the most rapidly expanding franchise organizations in the mountain states? If so, here's an exciting opportunity to showcase your passion, brilliance, and innovative ideas that will shape the experience of over 400 current employees, and thousands more to come. We'd love to explore the possibility of working together and determine if we are a perfect match for each other. Let's connect and take the first step towards an incredible journey. L.O.V.E. Restaurant Group is a leading franchisee of Slim Chickens, renowned for its exceptional brand that withstood the challenges of COVID with flying colors. We're proud to report that our system-wide same store comps have surpassed 24%, a feat that positions us as the strongest of any brand established or emerging in the US! L.O.V.E. has set its sights on achieving significant growth, and we're excited to share that we have secured exclusive development rights for two of the most breathtaking states in the country, Colorado and Utah. Currently, we boast of nine thriving locations with impressive AUVs of 3.6M. Looking ahead, we have an ambitious target to expand our footprint by opening 30 new restaurants over the next five years. Join us on our exciting journey towards unparalleled success. At L.O.V.E. Restaurant Group, we foster a positive culture that we value and protect. If you share the same belief and want to be a part of a supportive team, then you belong with us. We believe in the power of constructive feedback and its ability to improve performance. If you share this philosophy and communicate your thoughts with positivity and thoughtfulness, then you belong at L.O.V.E. Restaurant Group. We're always striving to improve and exceed expectations. If you share our passion for continuous improvement and refuse to settle for the status quo, then you belong at L.O.V.E. Restaurant Group. We place great emphasis on personal growth and learning from others. If you're a lifelong learner and are dedicated to self-improvement, then you belong at L.O.V.E. Restaurant Group. Managing conflict is an art, and we believe in constructive feedback and redirection. If you embrace the challenge of resolving conflicts positively, then you belong at L.O.V.E. Restaurant Group. We love competition and believe in measuring results and rewarding success. If you're motivated by challenges and want to be part of a team that celebrates victories, then you belong at L.O.V.E. Restaurant Group.

Responsibilities

Guardian of the culture: You will be responsible for modeling, inspiring, and protecting a people-first culture that recognizes and advances performance in your restaurant. Utilize the aspects of a great Coach to teach and develop your team daily. You will set exceptionally high standards for execution, mentor your team to reach their full potential, and encourage growth within and outside of the organization.
You will be a Cheerleader , inspiring and motivating your team to achieve more than they thought possible. Your focus will be on creating a fun and inviting work environment that leads the industry in employee engagement and retention.
Embody our MeMaw value and instill Southern Hospitality in your operations. You will provide leadership that delivers best-in-class same-store sales growth and guest feedback while prioritizing a guest-first mentality with a Southern flavor.
Prioritize cleanliness and food safety in all aspects of your operations to ensure the Sparkle is always present in your restaurant.
Leverage our Cheetah value to deliver exceptional speed and efficiency. You will bring a sense of urgency to results, quickly identifying and correcting actions that are not delivering the desired outcomes.
You will have the mentality of a Chef , placing a premium on food quality and execution. You will never compromise on quality and create systems that support this philosophy.
Consistently model, uphold and deliver our non-negotiables with intentionality. (See Attachment A – Mission Vision Values and Non-Negotiables)
As a role model, lead your team with the utmost character and ethics.
Create a top-notch training environment using Front Porch to ensure all team members are well-equipped to execute our brand with excellence.
Utilize industry systems and your unique skills to nurture and develop your team and identify future leaders for the organization.
Hold teams accountable to our mission, vision, and values with positivity and constructive guidance.
Develop systems and processes to ensure your restaurant is properly staffed on a daily, weekly, and period basis.
Understand and implement systems and processes that lead to low turnover and high retention.
Plan, organize, implement, direct, and evaluate your restaurant's performance to consistently exceed guest and shareholder expectations.
Lead and develop all people-related functions for a team of 65 to 100 people and uphold our unique people-first culture.
Participate in developing the company's plans and programs as a strategic partner and visionary leader.
Grow top-line sales through best-in-class execution and hospitality, using your restaurant professional skills.
Engage with the community to represent the brand and identify local store marketing and recruiting opportunities.
Maintain a Sparkle clean environment, ensuring that all aspects of your facility look new at all times.
Deliver food quality that exceeds guest expectations, with satisfaction scores for food-related items ranking in the top 10% of franchise operations.
Exceed company expectations for food service times.
Implement systems that meet or exceed budgeted targets for all key components of the P&L.
Attain outcomes that lead to best-in-class Operations Assessment scores, fostering an outstanding relationship with our Franchisor and its representatives.