Restaurant General Manager

Compass Group•New York, NY

1d•$110,000 - $125,000

About The Position

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !Job SummaryRestaurant Associates is seeking a multifaceted and polished General Manager to oversee a high-profile fine dining operation. Reporting directly to the Regional Director, this leadership role is responsible for ensuring flawless daily operations, cultivating strong client and guest relationships, and delivering exceptional service and cuisine in alignment with our reputation for culinary excellence.

Requirements

Minimum of 5 years’ experience managing fine dining or upscale restaurant operations
Proven success in high-volume à la carte service and premium catering environments
Demonstrated ability to manage budgets, financials, and overall business performance
Strong leadership, interpersonal, and team development skills
Excellent communication, organizational, and problem-solving abilities
Passion for hospitality and food, with a strong attention to detail and commitment to excellence
Experience overseeing food retail and full-service F&B operations
Proficiency in business software and POS systems
Fluent in English; French or other languages a plus

Nice To Haves

Bachelor’s degree in Hospitality, Culinary Arts, or related field (preferred)

Responsibilities

Oversee all aspects of daily operations across the boutique, restaurant, and kitchen to ensure excellence in service, cleanliness, and guest experience. Maintain a professional presence on the floor to engage with guests and support staff.
Manage the account’s financial health, including budgeting, P&L, forecasting, cost control, and sales analysis. Prepare and present regular financial reports and collaborate on strategies to optimize profitability.
Recruit, hire, train, schedule, and develop a high-performing, diverse team across FOH, BOH, and retail. Conduct performance evaluations, foster a positive work environment, and ensure adherence to labor standards and HR policies.
Build and maintain strong client relationships while ensuring exceptional customer service. Address guest feedback promptly and develop initiatives to enhance satisfaction and loyalty.
Partner with the Executive Chef and culinary team to create and roll out seasonal, innovative menus and new initiatives that align with brand standards and customer preferences.
Uphold Restaurant Associates’ standards in service, food quality, visual presentation, hygiene, and safety. Oversee merchandising, cleanliness, and compliance with health and safety regulations.
Monitor inventory levels, coordinate with suppliers, and ensure timely ordering and stock replenishment to support seamless operations.
Collaborate with ownership and senior leadership on long-term goals, expansion opportunities, and market-driven adaptations. Stay informed on industry trends and competitor activities.