Restaurant General Manager

THE ISERV GROUP INC•Gainesville, FL

About The Position

THE ISERV GROUP, INC. provides employment to iServ, LLC., an Ocala, FL.-based, multi-brand hospitality company on a mission to honor God and honor people. Being intentional about this daily allows iServ to pursue its vision to be a thriving business, top employer, and trusted community partner, focused on growth while upholding values that honor God and people. iServ is a franchisee of Sonny's BBQ, and operators of Symmetry Coffee Co, Giovanni's Pizzeria & Kitchen, and Tech Serv. We are currently seeking a Restaurant General Manager to join our Sonny's BBQ team! Reporting to the Area Director, iServ LLC, a franchisee of Sonny’s BBQ, seeks a General Manager (GM) to support to area leadership in the pursuit of operational excellence.

Requirements

3-5 years of successful restaurant management experience.
Excellent organizational skills and attention to detail.
Excellent analytical, decision making and problem-solving skills.
Ability to effectively present information, changes, new objectives, and other topics to both large and small groups.
Strong computer skills, including experience with Microsoft Office programs.
A valid driver’s license and a good driving record.
Ability to maintain a flexible schedule and can cover manager shifts on busy days and/or special events.
Understanding and ability to execute all iServ policies and procedures.

Nice To Haves

Significant understanding of Sonny’s BBQ brand standards.
Knowledge of Sonny’s BBQ equipment and technology to how to obtain max efficiency within stores.

Responsibilities

Hire, train and develop, schedule, and evaluate managers and hourly Team Members while ensuring they feel appreciated and comfortable in their roles.
Communicates with the Area Director regarding company objectives; communicates those objectives to managers at the store level to ensure effective operations.
Promotes and embraces the department strategy established by the Area Director.
Ensures that our Mission and Values are communicated, understood, and practiced with all Team Members under his/her direction.
Promotes a culture that inspires improvement; continually develops and mentors team members under his/her direction and is directly responsible for their success.
Ensure that our restaurants have a fun, playful, and engaging atmosphere by going above and beyond to meet individual needs and concerns of our staff and guests on daily basis.
Respond to immediate store needs.
Ensure every guest receives exceptional service and a memorable experience.