Restaurant General Manager

IC and BP Restaurants•Mount Pleasant, MI

About The Position

Contribute to the success of the restaurant by managing operations according to Inspired Concepts, LLC standards, policies and procedures. Operations include, but are not limited to, production, inventory, cleanliness, staffing, team member development, cash handling, safety, training and Guest service.

Requirements

Bachelor’s Degree preferred but not required.
Prefer prior hotel or restaurant management or similar discipline. Will accept a combination of relevant work experience, courses and certifications.
Preferred minimum 4 years progressive experience in a restaurant management role.
Proven leader within a restaurant environment with the ability to inspire others to work toward a common goal and reach their potential.
Hands-on management style that emphasizes direct involvement in day-to-day operations.
Strong knowledge of financial management disciplines.
Excellent project management skills from conception to evaluation.
Ability to manage multiple tasks simultaneously and to deadline.
Ability to formulate flexible strategies and actions plans to achieve results.
Ability to function independently and intuitively in a fast-paced environment.
Excellent verbal and communication skills with the ability to prepare and deliver clear, concise reports and presentations.
Team player with a can-do attitude.
Highly organized with strong attention to detail.
Effective interpersonal, influencing, coaching and conflict-resolution skills.
Demonstrated creativity and sound business judgement.
Advanced computer skills that include proficiency with Microsoft Office applications and a POS system a plus.
Ability to manage confidential information and maintain its integrity imperative.
Ability to work irregular hours including early mornings, weekends and holidays.

Responsibilities

Ensure all food and beverage products are prepared according to specifications at all times.
Review operational performance and productivity in accordance with goals and standards and correct any deficiencies.
Assist with the development, implementation and maintenance of protocols and procedures to improve operating efficiency.
Initiate and manage hiring processes and staffing decisions.
Support sales efforts and general business transactions by developing courteous and productive relationships with Guests and vendors.
React to Guest issues in a timely and professional manner.
Professionally develop team members by conducting regular evaluations against defined expectations. Correct any deficiencies through coaching, mentoring and instructing.
Manage and maintain team member files and ensure documentation is 100% complete and compliant at all times.
Manage P&L reporting with specific focus on budget/plan management and fiscal performance analysis.
Coordinate inventory control and management procedures, quality control projects and physical inventories.
Maintain 100% accuracy with labor management costs by monitoring and directing all fiscal reporting systems.
Maintain a safe working environment by developing, implementing and directing safety programs.
Work irregular hours including nights, weekends and holidays.
Maintain highest QSC standards at all times.
Other job duties as assigned.