RESTAURANT GENERAL MANAGER

Popeyes • Indianola, MS

301d

About The Position

Carrols Restaurant Group Inc. is one of the largest restaurant companies in the U.S. and is headquartered in Syracuse, New York. Carrols owns and operates more than 1,000 restaurants under the BURGER KING and POPEYES brands with plans for continued growth. Carrols operates in 23 states and employs over 25,000 people. Carrols' success can be attributed to its people; people who are dedicated to providing outstanding service and quality food for their guests. Carrols Restaurant Group Inc. is mission-focused; everyone from the President to the Assistant Manager has a clear understanding and vision of our business and goals of the company. We take pride in offering our employees a unique ownership-based culture that rewards performance and fosters longevity. We seek the best people and are committed to training our management teams to be leaders in today's quick-service restaurant industry. This positions them for exceptional career advancement. Our experience has taught us that commitment to personal development produces the highest level of success. Carrols Restaurant Group Inc. has over a 55-year history of success in the quick-service restaurant industry. The talent, vision, and hard work of our people measures our success. If you are ready for excitement, personal growth and a challenging career…we're ready for you.

Requirements

• Proven experience in a management role within the restaurant industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including nights and weekends.
• Strong financial acumen and experience with financial controls.

Nice To Haves

• Experience with quick-service restaurant operations.
• Knowledge of local labor laws and regulations.
• Previous experience in training and developing staff.

Responsibilities

• Ability to work a 50+ hour work week, including nights, weekends, and some holidays.
• Frequent contact with the general public, business, and various community organizations to develop and improve the restaurant's public relations.
• Communicate with outside purveyors concerning the delivery of quality supplies and repairs to restaurant equipment.
• Occasional communication with Home Office personnel concerning public policy and procedures relevant to the restaurant's operation.
• Maintain staffing levels through effective planning to assure the efficient operation of the restaurant.
• Supervise subordinate staff to assure that customers are treated promptly and courteously.
• Utilize all company training tools to provide crew employees with on-the-job training.
• Implement and execute appropriate restaurant level financial controls to assure proper accountability of company funds.
• Receive and resolve customer complaints in a tactful manner to maintain customer satisfaction.
• Appraise performance of subordinates to assure that job performance is appropriately recognized.
• Prepare projections of future sales and expenses to establish realistic profit objectives.
• Exercise sound managerial judgment and decision-making pertaining to all employee relations and personnel actions.
• Complete, approve, submit and maintain files on all internal records and reports as required by law and company policy.
• Train and develop the capabilities of Assistant Managers and Manager Trainees.
• Maintain a safe work environment for all employees and customers.
• Other duties as assigned.

Benefits

• Life, medical, dental, and vision insurance.
• Short-term and long-term disability insurance.
• Flexible spending plan.
• Company matched 401(k).
• Quarterly and annual bonus programs.
• Paid vacation time and personal days.
• Clothing allowance.
• Tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food Services and Drinking Places