Restaurant General Manager

Long John Silver's • Charles Town, WV

97d

About The Position

The Restaurant General Manager (RGM) ensures compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruitment and retention of team members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer. The successful RGM is able to address and resolve guest inquiries and concerns, take responsibility for positive engagement with guests, recruit, hire, develop and motivate team members, and manage work schedules. Additionally, the RGM maintains a safe, comfortable work environment for employees and customers, ensures the restaurant is clean and equipment is in good working condition at all times, and ensures that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety. The RGM also maintains a local marketing program that will continue to grow sales and manages administrative responsibilities such as employee time keeping, inventory management, cash handling, and sales reporting.

Requirements

• Ability to work a minimum of 50 hours per week, including evenings and weekends.
• An associate’s degree or equivalent, and at least one (1) year related experience and/or training.
• Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to promote a positive team atmosphere and opportunities for growth/development.
• Must have a valid driver’s license.

Responsibilities

• Ensure compliance with company standards in all areas of operation.
• Address and resolve guest inquiries and concerns.
• Take responsibility for positive engagement with guests.
• Recruit, hire, develop and motivate team members.
• Manage work schedules for team members.
• Maintain a safe, comfortable work environment for employees and customers.
• Ensure the restaurant is clean and equipment is in good working condition.
• Ensure proper storage, handling, preparation, and presentation of ingredients and menu items.
• Maintain a local marketing program to grow sales.
• Manage administrative responsibilities such as employee time keeping, inventory management, cash handling, and sales reporting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees