Restaurant Floor Manager

De Novo HRConsulting & Business Advisory•Cape May, NJ

About The Position

Our client, based in Cape May, New Jersey, operates a portfolio of distinctive coastal dining venues inspired by the town’s vibrant atmosphere and is seeking a Floor Manager to lead restaurant staff and ensure an exceptional guest experience. This position is offered as full-time.

Requirements

High School Diploma or equivalent.
2+ years' experience in a restaurant; management experience preferred
Excellent organization skills, strong customer service skills, and impeccable presentation.
Active listener, strong leader, and engaging communicator.
Ability to work under pressure in a fast-paced, high-volume restaurant.

Responsibilities

Manage the everyday operations of the restaurant.
Lead by example and integrity, focusing on the company's mission and values.
Provide clear and consistent directions to all employees during the workday to ensure operational success.
Maintain the cleanliness of the entire restaurant, ensuring the Department of Health standards are achieved.
Resolve customer service and employee issues.
Responsible for helping the restaurant meet service, sales, and profit expectations.
Supervise and direct employees in daily work activities.
Ensure proper training of new employees.
Maintain proper inventories, ensure compliance with cash control procedures, and complete related accounting and administrative reports as required.
Serve in any capacity within the restaurant as needed due to absences and perform related duties and assignments as required.
Comply with all regulations and company policies related to alcohol and health code compliance.
Contribute to the team effort and company profitability.
Other duties and responsibilities consistent with operational goals and as needed.