Restaurant Floor Manager - Seasonal

Eataly Net USA • Chicago, IL

228d • $60,000 - $65,000

About The Position

The Restaurant Manager assists the Restaurant General Manager (GM) in the day-to-day operations of Eataly's full-service restaurants. Functionally reports to the Restaurant GM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks. Supports the Restaurant GM with hiring, assigning, training, evaluating and terminating employees. Documents, investigates, escalates and resolves all employee and guests incidents. Ensures exceptional service standards are consistently met and that activities are carried out effectively. Inspects dining room and storage areas to ensure compliance with health and safety regulations. Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications. Reviews financial information such as sales, inventory and costs to monitor budget. Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc. Performs other duties as required or assigned.

Requirements

• 2+ years of experience leading or managing a front-of-house restaurant team.
• Solid understanding of steps of service.
• Outstanding communication, leadership, and problem-solving skills.
• Knowledge of Italian cuisine and beverage highly preferred.

Responsibilities

• Assist the Restaurant GM in day-to-day operations.
• Oversee front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers, and barbacks.
• Support the Restaurant GM with hiring, assigning, training, evaluating, and terminating employees.
• Document, investigate, escalate, and resolve all employee and guest incidents.
• Ensure exceptional service standards are consistently met.
• Inspect dining room and storage areas for compliance with health and safety regulations.
• Estimate front-of-house food and beverage needs and supervise intake orders.
• Review financial information such as sales, inventory, and costs to monitor budget.
• Meet with dining room and bar personnel to plan restaurant activities and special events.
• Perform other duties as required or assigned.

Benefits

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed