Restaurant Expeditor

MPM Macon•Fort Myers, FL

16d

About The Position

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. The Expeditor will be responsible for maintaining the flow of orders from servers to kitchen, inspecting dishes for visual appeal, ensuring food is properly prepared and served and in a timely fashion.  Assists with the finishing touches on dishes, and conducts quality control on each dish.

Requirements

High school diploma or equivalent or higher
Minimum of 2 years’ experience in restaurant and/or hotel
Excellent customer service skills
Excellent communication skills, both verbal and written
Ability to sit or stand for extended periods of time
Ability to use knives, kitchen machinery safely and effectively.
Ability to lift 20 lbs. Or more when needed
Long hours sometimes required
Make sound judgments quickly and communicate effectively
Ability to work with others in a high demand kitchen
Work on multiple tasks, making appropriate progress towards deadlines
Able to work independently, take direction and provide direction to others
Manage differing personalities within the kitchen, the hotel and the community
Maintain the highest degree of confidentiality
Ability to work effectively in stressful, high pressure situations

Nice To Haves

Previous culinary kitchen experience preferred

Responsibilities

Maintains verbal communication with Chefs, checks on status of dishes and calls for staff when food is ready to serve.
Keeps staff well informed of out of stock items, relays special food requests from serving staff to the kitchen.
Monitors portion and quality control of food portions and finished dishes, ensuring they adhere to Oxbow standards.
Monitors presentation standards, responsible to inspect every plate to make sure proper garnishes have been applied and that plates are free of smudges and spills before delivering to the guest.
Maintains cleanliness and order in all cooking, prep, and food storage areas, keeping these areas neat, well organized, and stocked with ingredients.
Adheres to Sanitation Standards, ensures all kitchen and serving staff follow sanitation standards keeping themselves, their tools, and their work areas clean and presentable.
Assist all staff as needed—cooking and prepping food, serving plates of food, and assisting with management tasks restaurant-wide.
Addressing customer complaints as needed and finding solutions that will satisfy the guest.
Ability to understand and communicate kitchen orders.
Ability to work efficiently and effectively.
Ability to perform all functions in the kitchen and assist where needed.
Ability to work long hours standing in one place for extended periods.
Ability to work as a team in a stressful, fast-paced environment.
Knowledge of different cooking recipes and all kitchen equipment.
Follow safe staff sanitary compliance throughout every area working in the kitchen.
Follow all safety procedures to include knife safety.
Follow proper hand washing procedures.
Assist with loading and unloading of food deliveries and supplies.
Maintain a professional presentable uniform and personal grooming.
Effectively communicate with the team on a daily basis.
Maintain a sense of ownership for the hotel / restaurant.
Perform other duties as management requests to service our guests.
Ensure successful performance assisting guests with an exceptional experience

Benefits

Medical, Dental, & Vision
HSA & Flexible Spending Account Options
Basic Life & Disability Plan Options
401K Retirement Plan
Paid Time Off
Holiday Pay
Career Training & Development Opportunities
Tuition Reimbursement
Bereavement Leave
Employee Assistant Program (EAP)
Jury Duty (May vary by state)
Employee Discounts
Employee Referral Bonus
Free meal for all full-service hotel employees
All above-listed benefits except for Medical Insurance, Holiday Pay, Tuition Reimbursement