Restaurant Director

Chick-fil-A-posted 25 days ago
Full-time • Manager
Midlothian, VA
5,001-10,000 employees
Food Services and Drinking Places
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Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

  • Responsible for every aspect of the day to day supervision of the restaurant
  • Responsible for specific area of the business (kitchen, drive thru, marketing, hospitality, etc...)
  • Responsible for the safety of the team, guests, and food.
  • Oversee restaurant supervisors, team members and operations to better ensure a quality experience.
  • Writes and executes Business Plan for their area of ownership, quarterly, to establish short-term goals that align with annual business goals.
  • Adhere to and be able to explain all CFA policies and procedures in a clear and articulate manner.
  • Must be able to hold yourself and your team accountable for all policies & procedures.
  • Provide feedback to the Directors and/or the Executive Team on progress toward goals, challenges, and growth opportunities.
  • Available to work 40 hours a week.
  • Available to work day and night shifts and available to close (6am-11pm), as well as holidays, Fridays and Saturdays.
  • Has oversight & facilitates the approval of shift positions to ensure consistency and quality for the teams working.
  • Ensure all tasks assigned to supervisors are complete both before, during, and after shifts. (i.e., cleaning properly, deposits, and stocking to be ready for the next shift, etc.)
  • Make sure communication for any next day operations has been completed.
  • Make sure closing of facility is completed properly each night. Must be clean and well stocked to prepare for the next business day.
  • Show continuous improvement over time.
  • Training and supervising staff.
  • Handling customer complaints.
  • Maximizing profitability and productivity.
  • Motivating staff to meet targets.
  • Setting sales targets.
  • Ensuring compliance with food safety and health regulations.
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