Restaurant Cashiers, Bussers, Food Runners
About The Position
Front of House positions are responsible for delivering superior guest service while processing transactions for payment, maintaining the cleanliness of the front-of-the-house guest dining area, patios, and restrooms. In addition, these positions are responsible for suggestive selling beverages and pastries and acting as a guide to Guests as they navigate through the service line and dining areas. Blending the sights, sounds, aromas, and energy of an open kitchen with the contemporary and approachable ambiance of a local, neighborhood restaurant, the Urban Plates Vibe is truly one of a kind. The Vibe is aspirational and energetic, yet casual, comfortable and timeless. The Vibe is positive and shows pride in its appearance. It starts at the curb where the fire pits and flames of the patio set a welcoming tone. The expanse of glass shares the buzz of energy inside the restaurant. Pulled in by the buzz, our Guests are immediately embraced by the sights of our fresh food, the sounds of happy people connecting with each other, and the energy and organized chaos that let them know they made the right choice. The sights, sounds, and aromas of our Guests’ meals being prepared from scratch increase the excitement and anticipation of sitting down to enjoy a great, customized meal made from scratch. Seeing our managers and chefs walking the floor provides an extra level of confidence that allows our Guests to relax completely, enjoy their meal, and feel completely in control of their experience. The overall ambiance, including music, lights, temperature, and furnishings add to the Vibe by providing the perfect backdrop to relax, connect with friends and family, and enjoy each other’s company. Our Vibe extends to our Guests’ digital interactions and ensures they can easily and intuitively interact with us, are able to engage as many of their senses as possible and have a digital journey that closely resembles the experience in an Urban Plates restaurant.
Responsibilities
- delivering superior guest service
- processing transactions for payment
- maintaining the cleanliness of the front-of-the-house guest dining area, patios, and restrooms
- suggestive selling beverages and pastries
- acting as a guide to Guests as they navigate through the service line and dining areas
Benefits
- New Urban Plates Health & Wellness Plan for all Team Members for $12 per month offering healthcare and wellness services for you and your family! Including – Counseling Services, Teladoc Services, Dental Discounts, Hearing Care, Fitness Membership, Contact Lenses, Diabetic Supplies
- Earn tips for every hour worked, in addition to hourly pay
- Ability to earn additional compensation from our Team Member recognition program.
- Paid position training (and cross training available)
- Flexible scheduling
- 75% off meals
- Paid sick time
- Benefits include Health/ Medical (HMO and PPO options), Dental, and Vision Insurance, Life & AD&D, Supplemental Life & AD&D, basic long-term disability, employee assistance program, accident and hospital indemnity insurance, flexible spending account, pet insurance, and our 401k– for those who qualify
- Access to our UPLift Emergency Grant Program
- Opportunities for advancement and Career Development Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
