Restaurant Bus Person

The Palms Hotel & Spa•Miami Beach, FL

1d•Onsite

About The Position

The Palms Hotel and Spa, Miami Beach, is an independent luxury beach resort focused on wellness, sustainability and personalized service. It features 247 guest rooms and suites, an extensive tropical garden and pool area with Tiki Bar, a spacious beach concession, and over 8,000 square feet of indoor and outdoor meeting space. The hotel’s signature eatery, Essensia Restaurant and Bar, delivers all-natural dining with a focus on locally and sustainably sourced ingredients. The Palms AVEDA Spa features holistic treatments. A member of Preferred Hotels and Resorts and Beyond Green, The Palms has been independently owned and operated by a European family for over 25 years. The Bus Person role involves clearing, cleaning, and resetting tables and booths, maintaining the cleanliness of the guest environment, and cleaning and stocking wares in the pantry, all according to company policies, procedures, programs, and performance standards.

Requirements

Attention to detail and skilled organization
Ability to work effectively in a multi-cultural team environment
Proficient in the English language (written and verbal)
Ability to handle a multitude of tasks in an intense, ever-changing environment
Show genuine care for all co-workers and guest(s)
Maintain a professional appearance and manner at all times
Ability to work in a high pressure environment
Ability to effectively communicate with guests, co-workers and management
Ability to move throughout the dining room effectively
Ability to lift and carry approximately 30-40 pounds repeatedly
Must be able to initiate and engage in conversation in a professional and friendly manner
Must possess Basic English reading skills and strong interpersonal and communication skills
Must be able to cooperate with co-workers and function in a team atmosphere
Must be able to work in a fast paced environment
Must be able to lift, bend, stoop, twist, kneel, crouch, push, and pull when necessary
Must be able to handle more than one function at a time by being well-organized and attentive to details
Must be able to tolerate hot temperatures in the kitchen areas
Ability to stand and walk continuously for extended periods (typically 6–8+ hour shifts)
Ability to lift, carry, push, and pull up to 25–50 pounds (e.g., trays, bus tubs, supplies)
Ability to bend, stoop, kneel, and squat frequently to clean and reset tables
Ability to reach overhead and below waist level to handle dishes, glassware, and equipment
Ability to carry trays and bus tubs safely, maintaining balance while moving through crowded areas
Ability to perform repetitive motions such as clearing tables, polishing, and resetting dining areas
Ability to work in a fast-paced environment requiring constant movement and quick response
Ability to use hands and fingers for handling, grasping, and carrying objects
Ability to maintain physical stamina and endurance throughout the shift
Ability to work in varying environmental conditions, including heat, humidity, and noise (kitchen and outdoor dining areas)
Ability to communicate effectively and hear instructions in a busy restaurant environment
Ability to maintain balance and coordination while transporting items and navigating tight spaces
Ability to move quickly and safely during peak service periods in a high-traffic setting

Nice To Haves

Second language is an asset

Responsibilities

Greet guests in a friendly and timely manner at the table
Sort and stack clean/dirty glasses and silverware
Set/reset tables according to Essensia restaurant standard
Set up service stations and restock throughout the shift
Perform cleaning and side work duties as assigned
Service guests throughout guest's dining experience
Break down service stations and dining room after closing
Provide a clean dining area bussing tables in an efficient, courteous and accurate manner
Deposit dishes appropriately in the dish room or specified area
Pull dirty plates from tables while guests are still seated
Serve beverages promptly
Stock bussing stations
Clean stations, including sweeping floor using the tools provided
Perform buffet set-up and refill if needed
Assist in Room Service if needed
Assist other restaurant personnel with tasks when necessary