Restaurant Back of the House Manager

Ponca City Development Authority • Braman, OK

11d

About The Position

The Back of House Manager supports the Food & Beverage Director by providing detailed, hands-on supervision of back-of-house operations, including food ordering, inventory management, food preparation and presentation, and overall kitchen cleanliness. They are responsible for the day-to-day management of the kitchen, ensuring timely food service, adherence to all health and food handling regulations, and delivering quality food and service to the guests of Rock & Brews restaurant. Any questions or concerns will be directed to your immediate supervisor for clarification.

Requirements

• Two years’ experience in a similar position are required; however, a combination of education and experience may be considered.
• Candidates must pass background and drug screening per Kaw Nation Gaming Commission regulations to obtain a gaming license (Medical Marijuana cards are accepted).
• Flexibility to work any shift as needed or assigned—including weekends, evenings, and holidays—is required.
• Physical requirements include sitting or standing for extended periods; frequent lifting, occasionally in excess of 50 lbs; and regular bending, stooping, and walking.

Responsibilities

• Manage scheduling, training, and general supervision of back-of-house staff.
• Oversee restaurant opening and closing duties, ensuring tasks are completed correctly and cleanliness standards are met.
• Verify all equipment is sanitized and maintained on schedule; report any maintenance issues to the Food & Beverage Director.
• Adhere to budgetary guidelines and meet financial targets.
• Anticipate food, supply, and equipment needs to support uninterrupted operations.
• Maintain up-to-date records of employee food handler certifications and alcohol serving licenses (ABLE).
• Collaborate with Front of House Manager to ensure a seamless workflow between departments and timely service for guests.
• Provide quality assurance during all service periods, especially peak times, ensuring food leaves the service counter in a timely manner.
• Address guest complaints promptly, ensuring exceptional guest service standards are upheld.
• Communicate and listen effectively to address concerns, keep team members informed, and foster a positive, proactive work environment.
• Delegate tasks effectively, multitask under pressure, lead by example and positively influence team morale and performance.
• Adhere to uniform requirements and maintain a professional appearance and demeanor while representing KGI.
• Follow all applicable state, federal, and tribal laws, regulations, and compliance requirements.

Benefits

• 100% Paid medical (valid in KS and OK)
• Optional dental, vision, life and 401K benefits (vision and dental valid in KS and OK)
• Paid time off, maternity and funeral leave, FMLA

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees