Restaurant Assistant Manager

Westgate Resorts • Orlando, FL

3d

About The Position

The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Support the Restaurant Manager in overseeing daily operations and driving financial performance, ensuring excellence in service, efficiency, and team leadership through direct involvement and guidance of supervisory staff Essential Duties and Responsibilities include the following. Other duties may be assigned. Support the Manager in maintaining service excellence by ensuring prompt, friendly, and professional interactions with guests. Address concerns quickly and effectively to create a welcoming dining experience. Contribute to a lively and engaging environment by motivating the team, reinforcing hospitality standards, and ensuring the ambiance reflects the brand’s culture and expectations. Collaborate with the Manager to develop and implement strategies that drive revenue growth, such as upselling, promotions, and special events, while focusing on continuous improvement in service quality and consistency. Prepare and manage employee schedules to ensure adequate coverage, efficiency, and labor cost control, while balancing team member availability and business demands. Supervisory Responsibilities Manages and supervises in the restaurant. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for candidates who shares our commitment.

Requirements

• The employee must regularly lift and/or move up to 50 pounds.
• Must have at least 1 year of management and hospitality experience.
• Able to follow instructions without close supervision.
• Must be available to work weekends and holidays as needed.
• Westgate Resorts is a smoke- and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for employment.
• Required to pass a background check, drug test, and provide proof of eligibility to work in the United States.
• To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic.

Responsibilities

• Maintaining service excellence by ensuring prompt, friendly, and professional interactions with guests.
• Addressing concerns quickly and effectively to create a welcoming dining experience.
• Motivating the team, reinforcing hospitality standards, and ensuring the ambiance reflects the brand’s culture and expectations.
• Collaborating with the Manager to develop and implement strategies that drive revenue growth, such as upselling, promotions, and special events, while focusing on continuous improvement in service quality and consistency.
• Preparing and managing employee schedules to ensure adequate coverage, efficiency, and labor cost control, while balancing team member availability and business demands.
• Manages and supervises in the restaurant.
• Is responsible for the overall direction, coordination, and evaluation of this unit.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

Benefits

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees