Restaurant Assistant General Manager

Jim N Nicks • Birmingham, AL

116d

About The Position

The Restaurant Assistant General Manager is responsible for ensuring flawless execution of every detail, every shift, by every team member, to exceed guest expectations at all times. This role involves providing direction, coaching, training, and development for team members, focusing on food quality, service standards, safety and sanitation, and adherence to company policies and procedures. The Assistant General Manager partners with the General Manager (GM) to ensure the financial performance of the restaurant, executing all systems, standards, inventory, and cost controls. They also assist in creating and implementing plans for improved financial performance and new company initiatives. The role includes utilizing the catering team to inspire community involvement and build sales, managing team member schedules, interviewing and selecting team members, and ensuring daily administration is carried out according to policy and standards. Effective communication with guests, team members, management, and vendors is essential, as is responding to guest feedback promptly. The Assistant General Manager is also responsible for maintaining cleanliness and safety in the restaurant environment.

Requirements

• High school diploma or general equivalency diploma (GED).
• Some college preferred.
• Minimum of three years of high volume full-service restaurant management experience.
• Exceptional leadership and motivational skills.
• Ability to attract, train, develop, and retain top team members.
• Strong guest service focus with the ability to provide an exceptional dining experience.
• Ability to define, measure, and attain financial goals for the restaurant.

Responsibilities

• Ensure flawless execution of every detail, every shift, by every team member.
• Provide direction, coaching, training, and development for team members.
• Ensure adherence to food, beverage, and service standards, policies, and procedures.
• Partner with the GM to ensure financial performance of the restaurant.
• Execute all systems, standards, inventory, and cost controls.
• Create and implement plans for improved financial performance.
• Utilize catering team to inspire community involvement and build sales.
• Manage team member schedules to support positive performance.
• Interview and assist in the final selection of team members.
• Verify that all daily administration is carried out according to policy and standards.
• Organize and plan work anticipating the changing needs of the business.
• Communicate effectively with guests, team members, management, and vendors.
• Respond to guest feedback promptly and ensure positive guest recovery.
• Ensure cleanliness of exterior and interior facilities.
• Follow safety procedures and standards when operating equipment.
• Provide a safe and professional working environment for team members.

Benefits

• Equal Opportunity Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED