Restaurant Assistant General Manager - Regent Santa Monica Beach

InterContinental Hotels Group • Santa Monica, CA

121d • $90,000 - $100,000

About The Position

The Restaurant Assistant General Manager provides administrative, technical and analytical support to the Kitchen and Dining Room Management teams, under the supervision of the Director of Restaurants and Restaurant Executive Chef. The ideal candidate will contribute to the planning, organization, and training necessary to achieve restaurant objectives in sales, costs, colleague retention, communication and awareness, guest service and satisfaction, food quality, and compliance.

Requirements

• Minimum 2 years of leadership experience in the luxury hotel industry preferred.
• Proven ability to manage a large team in luxury retail.
• Bachelor's degree in Business Administration or related field preferred.
• Strong merchandising skills with attention to detail.
• Culinary degree and accreditation in wine and mixology are a plus.
• Excellent communication and organizational skills.
• Proficiency in Microsoft Office Suite, especially Word, Excel, and PowerPoint.

Responsibilities

• Promote the Restaurant Group and Regent's service philosophy and style through our people attributes.
• Provide exceptional service to guests, ensuring they feel welcome and valued.
• Execute all tasks with efficiency, professionalism, and teamwork.
• Maintain effective communication with business partners to represent the restaurant positively.
• Foster a respectful work environment, facilitating team learning and growth.
• Uphold service standards aligned with Forbes Five-Star standards.
• Possess comprehensive knowledge of protocols and guest arrival information.
• Assist in overseeing daily restaurant operations and staff scheduling.
• Conduct informative pre-shift meetings and maintain management notes.
• Participate in staff interviews, training sessions, and evaluations.
• Supervise dining room service and host department operations.
• Provide feedback for continuous improvement in service quality and colleague satisfaction.
• Support pre-opening tasks and front-of-house operations.
• Enforce company policies and procedures consistently and fairly.
• Monitor time clock entries and labor reports, resolving any discrepancies.
• Ensure accuracy of liquor and beer transfers and maintain operational records.
• Cultivate relationships with customers and attend management meetings regularly.
• Ensure menu compliance with brand standards and regulatory requirements.

Benefits

• Paid time-off
• Wellness and sick time
• Medical/dental/vision insurance
• 401k plan
• Complimentary parking
• Employee cafeteria meals
• Hotel discounts worldwide
• Access to a wide variety of discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: Bachelor's degree