Respite Care Coordinator

Catholic Charities Eastern Washington•Spokane, WA

24d•$22 - $23

About The Position

As a collaborative member of the Respite team, this position is responsible for assisting clients in the House of Charity’s Respite program by increasing client social determinants of health through education and opportunities to engage in activities that support client successful transition from Respite into independent living.

Requirements

to perform this job successfully, an individual must have a bachelor’s degree in social services or related field and one year of relevant experience in direct client services; OR an AA Degree with 3 years of relevant experience in direct client services; OR 5 years of relevant experience in direct client services.
Successful candidates will demonstrate in their cover letter how they meet the minimum level of education and/or experience requirements.
To perform this job successfully, an individual must have a valid Driver’s License and the ability to drive for work use. Successfully pass background check applicable to position.
Regularly sit, stand, climb, walk, hear/listen, talk
Frequently lift up to 50 pounds, pull/push, carry, grasp, reach
Occasionally crawl, stoop, kneel
Clearly see 20+ feet, with or without corrective lenses, ability to focus
Adaptability: ability to adapt to changes, delays, or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
Analytical Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
Attendance: ability to consistently arrive and be able to work as scheduled. Ability to work night and weekend shifts as needed.
Computer/Technical Ability: working knowledge of: Word Processing software, Spreadsheet software, Internet software
Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics.
Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
Language Ability: ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization.
Mathematical Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
Problem Solving Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
Quality Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work.
Reasoning Ability: ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.

Responsibilities

Coordinate intakes with local hospitals, medical clinics, and other providers by receiving and reviewing referrals and preparing beds for all incoming Respite clients, in accordance with current procedure.
Enter daily attendance and complete and accurate service notes in the required databases.
Complete intakes, enrollments, discharge plans, and exits in accordance with WAC, funder, and internal requirements.
Help facilitate client connection to internal resources as needed, such as Behavioral Health Team and Case Management. Maintain a current knowledge of community resources available to clients.
Assist respite clients in independent living skill-building, including financial and life-skills coaching.
Collaborate with the Respite Peer Specialist to coordinate activities and community–building opportunities for Respite clients for healthy community engagement.
Maintain client files according to funder requirements. Ensure client data in HMIS is current, accurate and entered in real time.
Regularly monitor and assist in maintaining a clean and safe environment for all clients, staff and volunteers. Assist in ensuring that Respite Rules are being observed.
Upon client exiting program, clean and sanitize bed, sleeping area, and locker. Secure and process belongings left behind by discharged Respite clients. Document this in accordance with current procedure.
Assist in the operation of the Respite Program by coordinating transportation, reminding clients of appointments, and checking daily on the safety and well-being of all Respite clients. Responds to residents’ complaints.
Support Respite staff in accomplishing daily tasks to support client stability and care. This may include med runs, cleaning the dorm, and making beds when necessary.
Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems.
Write significant events involving residents and building operations activities in a daily log. Reads log daily.
Performs other relevant duties assigned by supervisor.
Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.
As a mandated reporter, follow all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.
Adheres to the tenets of Catholic Social Teaching and Catholic Doctrine.
Perform as a team member to ensure that productivity outcome measures are achieved.
Performs related functions necessary to support the mission and core values of Catholic Charities.

Benefits

FREE Employee Medical Insurance
FREE Employee Dental Insurance
FREE Employee Vision Insurance
Sick leave (8 hours per month)
Vacation (Minimum of 2 weeks paid vacation)
Discounted health memberships
Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
FREE Long-Term Disability Insurance
FREE Life Insurance
13 Paid Holidays