Respiratory Therapist (TeleCare Team)

SuperCare Health•City of Industry, CA

24d

About The Position

“Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. Essential Duties: The TeleCare Team Respiratory Therapist is responsible for patients with respiratory and respiratory–related equipment and for assessment of patient / client need and the selection, instruction, and troubleshooting of appropriate equipment and / or service provided to meet those needs and maintaining appropriate documentation

Requirements

Experience as respiratory therapist.
Thorough knowledge and skill related to respiratory care field.
Excellent customer relation & communication skills.
People-sensitive characteristics with a genuine desire to help others.
Ability to recognize the needs and concerns of people to result in constructive working relationship.
Ability to handle multiple assignments and meet conflicting deadlines.
Ability to deal with difficult situations with equanimity.
General computer skills.
Working knowledge of Android/IOS systems.
Ability to communicate orally and in writing with staff and others to provide directions, and other information.
Knowledge of general medical terminology.
Knowledge, ability, and communication skills to conduct research interviews, including the collection of confidential medical and respiratory health histories.
Experience in data cleaning, data checking, and data management.
Excellent interpersonal skills necessary for maintaining study integrity and credibility with physicians, office staff, medical staff, and patients.
Ability to work independently under multiple deadlines, follow instructions, work cooperatively with other staff members and be flexible to work on multiple projects.
Associates Degree or Equivalent
California Respiratory Care Practitioner license (RCP) or Certified Respiratory Therapist (CRT), Valid Basic Cardiac Life Support (BCLS)
Valid State Issued Driver’s License
Experience: 3-5 Respiratory Therapist Experience

Nice To Haves

Registered Respiratory Therapist (RRT)
Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS)

Responsibilities

Receives and documents the order for respiratory equipment and / or Chronic Care Programs from the customer service, patient / client, caregiver, physician and family member.
Responsible driving from office to patient home or hospital.
Enroll patients into the appropriate Chronic Care Program as well as assess and educate patients on disease process.
Ensures comprehensive documentation of each patient interaction and follow-up in the SCH charting platform while actively coordinating with the team on escalated cases.
Collects additional information and / or authorization if referral is from other than the physician
Involves the patient / client and / or family, caregiver in the process.
Instructs patients / clients in the proper use and care of respiratory equipment according to the written policies and procedures for that equipment.
Completes patient / client accounts paperwork including Plan of Care / Treatment and assessments.
Acts as liaison between the company and the patient/client, family, caregiver & physician.
Assumes full responsibility for their own actions, professional skills, and attitudes.
Follow all policies and procedures as outlined in JCAHO.
Follows up visits for respiratory patients and assists in continuity of care as needed and determines by Policy and Procedure.
Provides 24-hour on call service, seven days a week as scheduled.
Sets up respiratory and respiratory related equipment for patients.
Provides in services for marketing department and all other department as necessary.
Demonstrates timeliness, courtesy, sincerity and patience when dealing with patients/clients.
Supports the company by being loyal and informing the office of concerns and problems to be resolved.
Determine requirements for treatment, such as type, method and duration of therapy, precautions to be taken, and medication and dosages, compatible with physicians' orders.
Communicates with the patient’s / client’s physician on changes in patient’s condition and/or needs and carries out adjustment to the patient’s / client’s Plan of Care / Treatment.
Perform weekly roundtable discussions regarding all patients enrolled into Chronic Care Programs during Interdisciplinary Care Team meetings.
Monitor patient's physiological responses to therapy, such as vital signs, arterial blood gases, and blood chemistry changes, and consult with physician if adverse reactions occur.
Read prescription, measure arterial blood gases, and review patient information to assess patient condition.
Maintain charts that contain patients' pertinent identification and therapy information & confidentiality.
Effectively operates within continuously developing software systems, i.e Healthcall/Jotform.
Utilize technology to enable Telehealth visits with patients.
Perform other duties as assigned.