Respiratory Therapist- Mayo Clinic Stores

Mayo Clinic • Rochester, MN

238d • $33 - $45 • Onsite

About The Position

Mayo Clinic Store respiratory therapist functions in multiple capacities within the healthcare and Mayo Store team. MCS RT will dispense, monitor, and troubleshoot prescribed respiratory home medical devices. Depending on store locations devices include but not limited to: Positive Pressure Therapy (including advanced BiPAP modes); stationary and portable oxygen concentrators, suction, and Broncho-Pulmonary Clearance. MCS RT will function as a content expert and advocate for our Mayo Store patients by communicating, monitoring, and troubleshooting respiratory equipment when dispensed by the Mayo Store. This would include but not be limited to: Monitoring and follow up of therapy devices; communication with caregivers, patients, and medical providers regarding prescribed equipment and patient's therapy; recommendation to patient care team appropriate home respiratory equipment and/or therapy that could benefit the patient's home quality of life; Notification of patient care team when safety or harm is identified within the patient's home or non-compliant use of prescribed medical therapy. MCS RT will act as educator in the store for respiratory therapy equipment dispensing to patients and their caregivers. RT will also provide continuing education to other Mayo Clinic and outside facilities on home medical equipment when requested. At some MCS locations, the RT may be required to provide attestation for proper dispensing of respiratory home medical equipment. MC RT is a content expert that will be expected to work with medical providers to establish mutual respect and relationship between the Mayo Store Team and the patient's medical team, ensuring a clean and efficient dispensing, hand off, and billing experience for Mayo Store patients. This may include but is not limited to: Utilizing the electronic medical record to message patient care teams for missing or correction of medical equipment billing documentation; Assisting medical care teams in selecting the most beneficial product that would maximize respiratory support in the home; Ability to refer providers to the correct vendor when product is needed that Mayo Store does not support; Follow up with care teams on ongoing educational and therapy challenges the patient or caregiver may be experiencing in the home. MCS RT will be expected to work with our Mayo Store billing office on updating required billing documentation, discrepancies in paperwork or patient usage of equipment in homes and have knowledge of insurance fee schedules. The RT will assist in accepting, processing, and completing a closed loop prescription fax process ensuring timely dispensing and treatment initiation after provider order is received. The RT's clinical knowledge will be utilized to help billing office and non-RT staff identify the appropriate equipment, prescriptions, and usages that should be dispensed while the RT works with provider as liaison to get the modified or corrected medical documentation. Depending on location, MCS RT will be responsible for sharing after hour and holiday call rotation for limited Durable Medical Equipment and Oxygen set up to support our discharging patients and contracted programs.

Requirements

• Minimum of an associate's degree from an Accredited Respiratory Care Program.
• Hold the National Board for Respiratory Care entry level certification (CRT) prior to first day of employment.
• Registered Respiratory Therapist credential upon hire or by the end of one year of employment.
• Must hold a Respiratory Practitioner License in good standing for the state the store resides in.
• Experience in healthcare with an emphasis in medical business, medical billing, and insurance processing preferred.
• Basic computer skills in Microsoft Office Applications and Epic.
• Strong human relations skills and effective communication abilities.
• Good decision making and judgment capabilities.
• Understanding of medical terminology specific to work area.
• Highly organized, efficient, and able to work independently.
• Proficiency on technical office equipment including computers and printers.
• Physical and mental stamina to withstand a fast-paced, stressful environment.
• Ability to lift up to 50 pounds.

Nice To Haves

• Retail knowledge of merchandising, inventory control, and new product research.
• Experience in training products to employees and patients.

Responsibilities

• Dispense, monitor, and troubleshoot prescribed respiratory home medical devices.
• Act as a content expert and advocate for Mayo Store patients.
• Monitor and follow up on therapy devices.
• Communicate with caregivers, patients, and medical providers regarding prescribed equipment and therapy.
• Recommend appropriate home respiratory equipment and/or therapy.
• Notify patient care team of safety or harm identified within the patient's home.
• Educate patients and caregivers on respiratory therapy equipment.
• Provide continuing education to Mayo Clinic and outside facilities on home medical equipment.
• Work with medical providers to establish relationships and ensure efficient dispensing and billing.
• Utilize electronic medical records for communication with patient care teams.
• Assist billing office with required documentation and discrepancies.
• Participate in after hour and holiday call rotation for equipment setup.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Associate degree