Resource Support Specialist

Polo Custom Products•Monticello, IA

4h•Onsite

About The Position

Works closely with Resource Manager to plan, administer and communicate production schedule for optimal use of equipment, labor, and material in meeting customer needs. Coordinates with supply chain, production, maintenance, warehouse, sales, and quality departments to streamline resource allocation and address issues appropriately. Oversee inventory levels, implement process improvements, and analyze production metrics to drive efficiency and reduce waste.

Requirements

Strong understanding of production processes, scheduling techniques, and inventory management.
Excellent organizational, problem-solving, and communication skills.
Proficiency in production planning software and tools.
Ability to work effectively in a fast-paced and dynamic environment, managing multiple priorities simultaneously.
Ability to stay standing and seated for extended timeframes.
Ability to effectively utilize a computer for extended timeframes.
Ability to lift 15 pounds.
Ability to read, write and communicate 100% of the time in person and via computer.

Nice To Haves

Degree in supply chain management, Industrial Engineering, or a related field preferred.
2-5 years’ experience in production planning or a similar role within a manufacturing environment, preferably in textiles or custom manufacturing.
Familiarity with ERP systems is a plus.

Responsibilities

Serves as a positive role model consistent with Polo’s corporate culture at all times.
Act as a secondary support to the Resource Manager.
Assists with planning, prioritizing, and scheduling incoming orders to meet customer delivery requirements.
Assists with entering and updating production schedules as necessary in a timely manner.
Oversee and maintain job records spanning inception, execution, and retention.
Works closely with production to maintain schedules, monitor and change as needed.
Collaborates with production, supply chain, sales, warehouse, and quality departments to ensure timely availability of materials, equipment, and labor. Address any shortages or issues that could impact production timelines.
Analyzes production processes and workflows to identify areas for improvement. Implement strategies to enhance efficiency, reduce waste, and improve overall production quality.
Tracks and analyzes production metrics, such as lead times, throughput, and downtime. Conducts time studies to maintain equitable standards. Prepares and presents reports to management on production performance and any issues or opportunities for improvement.
Ensures that production processes adhere to company standards, industry regulations, and quality control requirements. Address any compliance issues promptly.
Interacts with facility personnel to ensure associate needs are met.
Assist in training new team members or supporting existing staff on production planning processes and software systems to ensure consistency and efficiency in operations.
Conducts and reports cost analyses related to production and inventory, identifying opportunities for cost reduction and efficiency improvements.
Leads or participates in special projects aimed at improving production processes, implementing new technologies, or expanding product lines.
Maintains accurate records of production schedules, inventory levels, and process changes to support transparency and data-driven decision-making.
Other duties as assigned.