Resource Support Coordinator

Allina Health•Buffalo, NY

13d•$23 - $32•Onsite

About The Position

The Resource Support Coordinator supports daily operations by creating accurate staff schedules and managing timecards. You ensure compliance with union contracts and scheduling guidelines while providing reliable support to staff and leadership—helping care teams stay focused on patient care. Key Position Details: A successful candidate will be highly comfortable working with numbers, calculations, and detailed system workflows. They will accurately interpret and manage complex timecards, apply union and organizational rules to real‑time staffing decisions, and handle fast‑moving scheduling demands with strong logic and attention to detail. This person thrives in a dynamic environment, communicates clearly with staff and leaders while managing multiple detailed tasks. Additional Preferred Qualifications: Previous experience with hospital staffing and scheduling Previous experience with contract labor Onsite position 1.0 FTE (80 hours every two-week pay period) 8-hour day shifts: 900am - 5:30pm; with flexibility to work earlier based on business needs No weekends

Requirements

Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
2 to 5 years basic Computer skills, such as knowledge of Windows, Word and Excel

Nice To Haves

High school diploma or GED
Associate's or Vocational degree
2 to 5 years experience working in a fast-paced medical environment with the ability to identify priorities, work independently, problem solve and multi-task
2 to 5 years Staffing Office Experience
Previous experience with hospital staffing and scheduling
Previous experience with contract labor
Onsite position
1.0 FTE (80 hours every two-week pay period)
8-hour day shifts: 900am - 5:30pm; with flexibility to work earlier based on business needs
No weekends

Responsibilities

Creates schedules and manages timecards for supported departments in accordance with staffing and scheduling guidelines.
Supports daily staffing office functions.
Utilizes staffing technology to generate preliminary, daily and long-range staff schedules to meet department needs in accordance with staffing and scheduling guidelines.
Uses electronic staffing technology to process staff schedule requests.
Becomes familiar with the use of position control and how it relates to hiring and schedule impact.
Implements annual scheduling processes for following year.
May schedule and track employee’s required education.
Uses staffing technology to process timecards in compliance of timecards guidelines including; timecards adjustments, trades, code according to the system acuity tool and paid time off processing.
Inputs, updates, and reconciles timecards for accurate payroll processing.
Help employees resolves payroll disputes in conjunction with the payroll service center.
Reviews closely with unit leadership any variances pertaining to unit budget impacted by timecards.
Functions in the Staffing Coordinator role when needed, at least one time per month (An exception may be made for Resource Support Coordinators already in the role with discussion with manager.)
Generates accurate and timely reports.
Rotates weekend call shifts to cover staffing.
Attends, participates, and may lead huddles when appointed.
Provides administrative and operational support for routine business support tasks and activities.
Escalates questions to senior level Resource Support Coordinators or department leaders
Maintains standard work and processes identified in department.
Other duties as assigned.