Resource Specialist

Trellis • Minneapolis, MN

1d • $49,920 - $56,160 • Hybrid

About The Position

Trellis, a nonprofit in Minneapolis, MN, is looking to hire a full-time (40 hours/week) Minnesota Aging Pathways Resource Specialist. Do you enjoy working with older adults? Are you looking for a position where you have a direct, positive impact on others? Would you like to join an organization that values every employee and their contributions? If so, please read on! A DAY IN THE LIFE OF A RESOURCE SPECIALIST In this position, you will provide comprehensive, objective telephone and/or in-person support to consumers inquiring about long-term care services, housing options, caregiver support, Medicare counseling, and other public benefits. You will also assist consumers in assessing their or their care receiver's needs for services, making decisions about service options, assessing benefits, and connecting with formal and informal providers. ABOUT TRELLIS Trellis, a nonprofit organization, advocates for older adults. We provide community organizations with funding, and older adults with information and connections to access the best resources to help them age well. By partnering with community and healthcare organizations, we strive to build age- and dementia-friendly networks that make daily life easier for older adults. We are committed to reducing care disparities in communities and ensuring every person has access to the services they need. We are innovators in the aging field. ARE YOU READY TO JOIN OUR ORGANIZATION? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you! We are an Equal Opportunity Employer M/F/Disabled/Veterans

Requirements

• Candidates must have experience with client interviewing and conducting person-centered assessments
• well-developed interpersonal communication, customer service and problem-solving skills
• intervention and de-escalation skills
• knowledge of community resources, public assistance programs and a basic understanding of Medicare
• the ability to use professional judgement to work independently
• excellent time management
• computer proficiency
• When working offsite, employees must meet specific internet criteria including demonstrated high speed connect ability and the ability to meet privacy and security standards with secure (password protected) internet and demonstrate successful performance.

Responsibilities

• provide comprehensive, objective telephone and/or in-person support to consumers inquiring about long-term care services, housing options, caregiver support, Medicare counseling, and other public benefits
• assist consumers in assessing their or their care receiver's needs for services, making decisions about service options, assessing benefits, and connecting with formal and informal providers

Benefits

• Competitive salary of $49,920 - $56,160/year , depending on qualifications
• Amazing time off benefits – 20+ days of paid time off (PTO) a year, plus 10 paid holidays
• Retirement benefits - with a 5% salary match starting day one of employment
• Onsite Fitness Center
• An inclusive, welcoming, and positive environment where collaboration, learning, and having fun at work is the norm
• A comprehensive and competitive benefits package with medical, dental, life, and disability plans for full-time employees (30 hours/week for FT employees), employer fully paid MN PFML
• A highly engaged and professional staff with leaders who listen, care, and are supportive
• A reputation for being innovators and thought leaders with a commitment and a track record of improving the lives of all older adults
• Additionally, we pay for professional license renewals and continuing education units (CEUs).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed