About The Position

As a member of the health care team, the Resource Pool Registered Nurse (RN) will deliver high-quality, compassionate care focused on improving patient health and wellness. The Resource Pool RN will perform and coordinate patient care utilizing clinical judgment and nursing specific skills. This role will rotate between our primary care, express care and outreach sites and may support special clinical initiatives or projects. The Resource Pool RN will undergo training to gain and maintain competencies for all sites in order to confidently float to any CVCH location or department. Job Specific Competencies RN Leadership: Facilitates and provides direction to the health care team in delivery of quality patient care. Communicates effectively and respectfully with each team member. Coordinates flow and assists in providing patient care. Functions as a clinical resource and mentor for staff regarding patient care concerns and participates in training of health care staff. Collaborates with other health care agencies and services providing care coordination. Participates as a preceptor orienting new RN staff members to CVCH. Models standards of behavior and adheres to the Code of Conduct in all aspects of job performance. Patient Care Maintains RN Competency in all nursing skills essential to job function. Responsible for the RN assessment and prioritization of patient needs. Formulates a nursing plan based on assessed needs. Performs nursing tasks as appropriate within RN scope of practice. Documents and maintains appropriate records in the Electronic Medical Record (EMR). Triage Manages and directs incoming triage telephone calls. Completes triage assessment for scheduled and walk-in patients as needed. Accurately documents symptoms/complaints, nursing assessment, advice provided and patient/caller response. Collaborates with provider for appropriate plan of treatment. Follows policies, procedures, and protocols to ensure consistency and departmental effectiveness as well as improved health care outcomes of patients/callers and their access to appropriate health care. Assures that pertinent medical information is forwarded to proper departments as needed for continuity of patient care. Documents triage assessment, plan, implementation, evaluation, and follow-up in electronic health record (EHR). Care Coordination Identifies patients meeting criteria for case management (e.g., multiple chronic conditions, repeated health crises, high social risk) through registries, risk stratification, and provider referral. Develops a collaborative care plan based on provider treatment plan and patient/family self-management goals. Monitors patient/family response to plan of care and revises the care plan as indicated. Coordinates patient care through ongoing collaboration with provider, patient/family, community, and other members of the health care team. Facilitates the transition of care from inpatient settings, assisting with timely completion of post hospital follow up to including medication reconciliation, PCP/Specialist follow-up, education, and identifying problem solving barriers. Maintains required documentation for all care management activities in Electronic Health Record (EMR). General Duties and Responsibilities 1. Performs other duties and tasks as assigned by supervisor. 2. Expected to meet attendance standards and work the hours necessary to perform the essential functions of the job. 3. Conforms to safety policies, general housekeeping practices. 4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community. 5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers. 6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others. 7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others. 8. Conforms to CVCH policies and Joint Commission and HIPAA regulations.

Requirements

  • Graduate of an accredited school of nursing.
  • Current Washington State Registered Nurse license required.
  • Current BLS certification required.
  • Strong organizational and triage skills required.
  • Ability to verbally communicate in English, strong organizational skills, inputting data/typing, speaking clearly, answering telephones, precise eye/hand/foot coordination, fingering/precise manipulation.
  • Knowledge of computer applications and equipment related to work.
  • Must have basic computer and keyboarding skills and have the ability to enter data within company’s computer system; must demonstrate manual dexterity.
  • Demonstrated ability in leadership.
  • Excellent communicator, caring attitude, ability to constructively teacher/mentor/coach others, highly flexible, team player.
  • Strong interpersonal and communication skills and the ability to work effectively with management, nursing staff, and other staff members to achieve program outcomes.
  • Demonstrated skill in developing and maintaining productive work teams.
  • Ability to work in a fast paced environment under stressful situations.
  • Ability to exercise sound independent judgment
  • Knowledge of clinical policies and procedures, standards and regulations, ability to analyze problems and make decisions in line with Joint Commission standards, state and federal regulations
  • Ability to read, comprehend, and analyze documents, regulations and policies
  • Ability to prepare and submit complete and succinct documents necessary to the job concisely, accurately and timely.
  • Must be able to pay attention to detail, manipulate/ interpret numbers, perform calculations, advanced assessing/evaluating, problem- solving/reasoning.
  • Ability to see, hear, feel, verbally communicate.

Nice To Haves

  • BSN preferred.
  • Five years’ experience in Community/Migrant Health, Public Health, Family Practice, Obstetrics, Pediatrics, or Emergency Room preferred.
  • Teaching, mentoring, or staff development program experience preferred.
  • Bilingual in English/Spanish preferred.

Responsibilities

  • Facilitates and provides direction to the health care team in delivery of quality patient care.
  • Communicates effectively and respectfully with each team member.
  • Coordinates flow and assists in providing patient care.
  • Functions as a clinical resource and mentor for staff regarding patient care concerns and participates in training of health care staff.
  • Collaborates with other health care agencies and services providing care coordination.
  • Participates as a preceptor orienting new RN staff members to CVCH.
  • Models standards of behavior and adheres to the Code of Conduct in all aspects of job performance.
  • Maintains RN Competency in all nursing skills essential to job function.
  • Responsible for the RN assessment and prioritization of patient needs.
  • Formulates a nursing plan based on assessed needs.
  • Performs nursing tasks as appropriate within RN scope of practice.
  • Documents and maintains appropriate records in the Electronic Medical Record (EMR).
  • Manages and directs incoming triage telephone calls.
  • Completes triage assessment for scheduled and walk-in patients as needed.
  • Accurately documents symptoms/complaints, nursing assessment, advice provided and patient/caller response.
  • Collaborates with provider for appropriate plan of treatment.
  • Follows policies, procedures, and protocols to ensure consistency and departmental effectiveness as well as improved health care outcomes of patients/callers and their access to appropriate health care.
  • Assures that pertinent medical information is forwarded to proper departments as needed for continuity of patient care.
  • Documents triage assessment, plan, implementation, evaluation, and follow-up in electronic health record (EHR).
  • Identifies patients meeting criteria for case management (e.g., multiple chronic conditions, repeated health crises, high social risk) through registries, risk stratification, and provider referral.
  • Develops a collaborative care plan based on provider treatment plan and patient/family self-management goals.
  • Monitors patient/family response to plan of care and revises the care plan as indicated.
  • Coordinates patient care through ongoing collaboration with provider, patient/family, community, and other members of the health care team.
  • Facilitates the transition of care from inpatient settings, assisting with timely completion of post hospital follow up to including medication reconciliation, PCP/Specialist follow-up, education, and identifying problem solving barriers.
  • Maintains required documentation for all care management activities in Electronic Health Record (EMR).
  • Performs other duties and tasks as assigned by supervisor.
  • Expected to meet attendance standards and work the hours necessary to perform the essential functions of the job.
  • Conforms to safety policies, general housekeeping practices.
  • Demonstrates sound work ethics, flexible, and shows dedication to the position and the community.
  • Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers.
  • Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others.
  • Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others.
  • Conforms to CVCH policies and Joint Commission and HIPAA regulations.

Benefits

  • Medical Premera (Self Insured)
  • Dental Washington Dental
  • Paid Leave
  • Extended Illness Bank (EIB)
  • Holidays
  • 403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee’s contribution
  • Employee Assistance Program Mutual of Omaha Free short-term counseling for employee and family
  • Long-term Disability Mutual of Omaha
  • Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000)
  • Group Accidental Death and Dismemberment (AD&D ) Mutual of Omaha Employee Only (1x annual salary, up to $200,000)
  • Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s)
  • Voluntary AD&D Mutual of Omaha Employee / Family
  • Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year.
  • Flex Plan: Medical RedQuote Flex Plan: Maximum $3,300 per year
  • Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $5,000 per year
  • AFLAC Supplemental insurance – cafeteria plan
  • Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.)
  • Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon
  • Tuition Reimbursement

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

251-500 employees

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