Resource Planning Manager
CVS Health•Augusta, ME
394d•$54,300 - $159,120•Remote
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About The Position
The Resource Planning Manager at CVS Health is responsible for overseeing a team of Analysts and Senior Analysts to ensure optimal operational results across multiple queues within a specific Line of Business. This role focuses on key operational metrics such as Service Level, Forecast Accuracy, Schedule Effectiveness, and Cost Accountability, all aimed at enhancing patient experience and achieving financial goals. The manager will collaborate with various departments and leadership levels, utilizing workforce management tools to drive efficiency and positive outcomes.
