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The Resource Planning Analyst at CVS Health will support initiatives for the Verint I360 application, serving as a business application support specialist. This role involves partnering with business units to recommend best practices, assisting in organizational build-out, and developing standard operating procedures based on tactical priorities. The analyst will collaborate with cross-functional teams and vendors to strategize and lead changes, acting as a subject matter expert on key projects involving the Verint I360 application.