Resource Planning & Analysis Consultant - DMX

Southwest Airlines • Dallas, TX

11h • $103,750 - $115,300 • Onsite

About The Position

As a Resource Planning & Analysis Consultant on the Tech Ops Resource Planning & Analysis Team, you’ll lead near‑term and mid‑term capacity and demand planning with a focus on overnight maintenance, facilities, and workforce, bringing expert‑level analytics and internal consulting to guide strategic decisions. You’ll collaborate closely with Fleet Strategy, Network Planning, Operational Performance, FP&A, Fleet Management, Maintenance Planning, and Maintenance Programs to shape a holistic in‑house maintenance strategy aligned with the broader enterprise vision. You’ll also partner with Southwest Maintenance Facilities across the system to support requests for facility additions, remodels, and standardization efforts, working hand‑in‑hand with the Southwest Facilities, Airport Affairs, and Real Estate Departments to ensure consistency, efficiency, and long‑term operational readiness.
Additional Details
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Requirements

• Advanced level experience, seasoned and specialized knowledge in: Quantitative modeling and analysis
• Operations Management
• Developing strategies, plans, and solutions to address a complex or ambiguous problem
• Driving initiatives of functional Teams
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines

Nice To Haves

• Experience with SQL and Alteryx
• Advanced knowledge of analytical tools, processes, and techniques
• Advanced knowledge of statistical forecasting methods
• Skilled in understanding and applying the information to contribute to the organization's strategic plan
• Skilled in identifying/defining complex problems and reviewing related information to develop and evaluate options and implement solutions
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Skilled in synthesizing information within PowerPoint presentations and delivering them to affected stakeholders
• Ability to effectively listen to, understand, and communicate ideas presented in writing and in speaking with all levels of the organization
• Ability to quickly understand assignments and complete them with minimal leadership oversight

Responsibilities

• Develop forecasting models for key resources to support capacity and demand planning considering tradeoffs to cost, opportunity cost, and the operation
• Identify strategic opportunities to maximize aircraft utilization and profitability with a focus on safety, reliability, staffing, facilities, planning, and technology
• Develop business cases that inform, refine, or challenge current practices across the business
• Support the development of new data sources with robust processes of data collection that ensure the reliability and validity of the data is suitable for the objective of the analysis
• Develops a deep understanding of airlines' priorities, value drivers, and challenges to translate technical needs to the commercial and business teams involved in the work
• Develop well-written presentations that are clear and convey key information, including business cases, roadmaps, and other materials that support alignment efforts
• Encourage consensus among multiple parties with conflicting and diverse viewpoints
• Build confidence and sustain trusted relationships with key stakeholders
• May perform other job duties as directed by Employee's Leader

Benefits

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings
• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit
• Competitive health insurance for you and your eligible dependents
• Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED