Center For Court Innovation-posted 10 months ago
$52,000 - $55,500/Yr
Full-time • Entry Level

The Parent Support Program (PSP) is a project of the Center for Justice Innovation that partners with NYC Family Court and NYC Human Resources Administration Office of Child Support Services (OCSS). The Parent Support Program is designed to help non-custodial parents address barriers to employment and promote financial support to their children as ordered by the court. The program provides holistic services to benefit the family as a whole and helps the child support case progress to resolution. PSP has been operating in the Kings County Family Court since 2010, in the Bronx Family Court since 2018 and in the New York County Family Court since 2019. In 2021, the Parent Support Program expanded its services citywide. PSP is seeking a Resource Coordinator, located in Kings County Family Court. Reporting to the Director of the Parent Support Program, the Resource Coordinator will be responsible for developing relationships with respondent parents to support their employment needs, track their compliance with court orders, and help them overcome barriers to case engagement.

  • Assess, screen and refer parents to work, parenting, and other programs
  • Collaborate with judges, court personnel, support collection officers, and others to reinforce a problem-solving approach to support collection
  • Track respondent compliance with child support payments and program participation
  • Provide direct and holistic services to program participants
  • Provide written and oral case updates to the court, as needed
  • Maintain participant data in the electronic database system
  • Attend required staff meetings and trainings
  • Additional relevant tasks, as necessary
  • Bachelor's degree and a minimum of one year in a related area, preferably as a criminal justice practitioner or 3-4 years' experience in the criminal justice field as an equivalency
  • Master of Social Work preferred
  • Prior experience with fatherhood and/or employment programs
  • A background in child support, family dynamics, and/or domestic violence issues
  • A creative, assertive self-starter who can work well with others and complete tasks in a fast-paced environment
  • Ability to work collaboratively with a variety of court personnel and partner agencies
  • Ability to work with people from diverse backgrounds in a culturally responsive manner
  • Excellent organization and time management skills
  • Comprehensive healthcare with a national network
  • Free basic dental coverage
  • Vision insurance
  • Short-term and long-term disability
  • Life insurance
  • Flexible spending accounts including commuter FSA
  • Mental health care services like Talkspace and Ginger
  • 403(b) retirement plan with a two-to-one employer contribution up to 5%
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