Resort Sommelier (Full-Time) - Arizona Biltmore

Pyramid Global Hospitality•Phoenix, AZ

10d

About The Position

We are looking for a highly motivated, and energetic person with a passion for wine service to join our team as a Sommelier. As the Resort Sommelier, you will be responsible for curating an exceptional wine program, providing outstanding guest experiences, overseeing the wine inventory, and conducting training sessions for staff to elevate service standards. This role is integral to enhancing the overall dining experience and ensuring the resort’s wine program remains world-class.

Requirements

High school graduate or equivalent, preferred
Must have a Level 2 certification from Court of Master Sommeliers or equivalent certification program with interest in pursuing Advance Level Certification.
Must have a minimum of (2) two years’ experience as a sommelier in a luxury resort, fine dining restaurant, or similar setting.
Food Handlers Card – Maricopa County
TIPS Certification
This is a full-time position, and you must have availability to work days, nights, weekends, and holidays.
Work schedule will be 1pm-9pm.

Responsibilities

Wine Program Management: Develop and maintain an exceptional wine list that complements the resort’s cuisine and guest preferences.
Source and order wines from reputable distributors, ensuring a diverse selection of high-quality offerings.
Establish relationships with wine suppliers and negotiate pricing to maintain cost efficiency.
Training and Staff Development: Conduct regular training sessions for front-of-house staff to enhance their wine knowledge and service skills.
Educate staff on wine pairings, regions, varietals, and service techniques to ensure consistent guest satisfaction.
Provide ongoing mentorship and support to staff to foster confidence and expertise.
Stay current on trends, regions, and innovations to keep program up to date.
Guest Interaction and Experience: Actively engage with guests to recommend wines that enhance their dining experience.
Host wine tastings, pairing events, and special dinners to promote the wine program and create memorable guest experiences.
Address guest inquiries and concerns related to the wine program promptly and professionally.
Work with Marketing team on promotions and activations.
Inventory Management: Oversee inventory, ensuring proper storage conditions and stock levels are maintained.
Conduct regular inventory checks and reconcile records to ensure accuracy.
Monitor and analyze sales data to refine wine offerings and maintain a balanced inventory.
Compliance and Quality Assurance: Ensure all wines are served in optimal condition, adhering to storage and serving best practices.
Stay up-to-date with industry trends and emerging wine regions to keep the wine program innovative and relevant.
Comply with all health, safety, and licensing regulations.