Resort Operations Talent Acquisition Recruiter

Westgate Resorts • Ocoee, FL

7d • Onsite

About The Position

At Westgate Resorts our Resort Operations Recruiters are responsible for effectively managing full cycle recruiting for high volume hourly, non-exempt, and exempt roles within resort operations and food and beverage and as needed sales & marketing, call center and corporate departments. The Recruiter will prepare for and manage comprehensive intake sessions with hiring leaders, providing candidate market data and other information to educate leaders. They will influence leaders when necessary to ensure timely responses in communication and candidate feedback. The Recruiter will work to resolve issues and recruiting challenges and escalate to leaders, when needed. They will accurately post jobs, source candidates, review resumes, pre-screen candidates for job fit, schedule interviews with the hiring leader for qualified candidates, and extend offers, ensuring a flawless handoff to the Talent Acquisition Preboarding team. The individual will project manage internal hiring events as needed and attend and/or supervise external job fairs and recruiting events. The Recruiter will effectively manage the candidate funnel and status in the SmartRecruiters Applicant Tracking System (ATS), adhering to and meeting recruiting metrics and Service Level Agreements (SLAs). The individual will effectively partner and build relationships with peers, key internal clients, candidates, and hiring leaders. Additionally, the person must possess and adhere to the following core company values: Integrity Passion Work Ethic

Requirements

• 3+ years’ full cycle recruiting and/or sourcing experience
• Resort Operations within the hospitality industry experience required
• 3+ years’ experience with ATS platforms and other recruitment, interviewing, assessment tools and technologies
• 3+ years’ experience partnering effectively managing and building relationships with internal hiring leaders and clients
• Experience partnering with peer groups such as HR, Compensation, Benefits, HRIS, etc.
• Bachelor’s degree in human resources or related field; OR equivalent professional work experience accepted in lieu of education
• Familiarity with laws, regulations, and best practices applicable to hiring and recruitment
• Professional demeanor and presence
• Excellent communication and interpersonal skills
• Independent, proactive, and ability to take initiative
• Intermediate proficiency in Microsoft Office required
• Strong time management skills with a proven ability to meet deadlines
• Proven ability to multi-task and manage conflicting priorities with strong attention to detail
• Strong verbal and written communication skills
• Strong judgment and integrity
• Proven experience managing confidential information
• Strong self-awareness and ability to receive and accept feedback in an effort to continue personal and professional growth and development
• Able to travel for recruiting meetings, college visits, career fairs
• May be required to work evenings and weekends ( 50+ hours ) to support hiring needs as needed

Nice To Haves

• Experience supervising others is preferred but not required
• Bi-lingual (Spanish/English) language skills highly preferred

Responsibilities

• Oversees the full cycle recruiting process for both hourly/non-exempt and exempt roles, demonstrating a comprehensive understanding of the different requirements for each category.
• Strategically sources candidates, meticulously reviews resumes, conducts thorough pre-screening, and assesses candidates' knowledge, skills, and abilities against position requirements.
• Additionally, the Recruiter is responsible for making informed recommendations to the hiring manager and skillfully managing the offer negotiation process.
• Prepares candidates for interviews with hiring leaders, delivering an exceptional level of service and a seamless experience throughout the candidate’s journey.
• Handles all administrative tasks with precision, including coordinating and scheduling interviews, administering company pre-employment assessments, completing feedback forms and interview notes, processing offer letters, and maintaining up-to-date trackers and reports.
• Develops and implements innovative candidate generation sourcing strategies, building robust candidate pipelines to meet hiring goals. This includes referral generation, online social networking, job boards, resume database mining, and search engine sourcing.
• Manages grassroots recruiting activities with a focus on networking and conducting in-person client visits.
• Builds and maintains relationships with local associations, chambers of commerce, unemployment offices, high schools, technical schools, universities, and third-party companies.
• Communicates effectively and in a timely manner with team members, candidates, and hiring managers.
• Utilizes all recruiting systems and tools effectively and accurately.
• Conducts regular follow-ups with internal clients and candidates, ensuring timely updates and feedback.
• Collaborates with hiring managers to forecast staffing needs within client groups, escalating challenges to leaders as necessary, and assists in identifying and implementing solutions.
• Adheres to all CFI policies and procedures, as well as talent acquisition and onboarding processes, maintaining the highest standards of professionalism.
• Represents Westgate Resorts with exemplary professionalism in appearance, dress, and behavior, ensuring an exceptional experience for both candidates and hiring leaders.
• Demonstrates a commitment to continuous learning and development to execute the role to its full potential.
• Maintains a high level of confidentiality in all tasks.
• Performs other duties as assigned, showing flexibility and adaptability to meet the evolving needs of the role.

Benefits

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level