Resort Operations Host - Zone 3 Presentation

LEGOLAND Water ParksWinter Haven, FL
8d$14Onsite

About The Position

Love seeing things sparkle? Take pride in a job well done? As a Resort Operations Host – Presentation, you play a huge role in creating the clean, welcoming, and magical environment that guests expect at LEGOLAND® Florida Resort! 🧱✨ You’ll be responsible for keeping our park looking its best—from restrooms and walkways to attractions and public spaces—helping ensure a safe, enjoyable experience for guests and fellow employees alike. Whether working independently or as part of a team, your attention to detail and strong work ethic help bring the LEGOLAND experience to life every day.

Requirements

  • Custodial, janitorial, or commercial cleaning experience preferred—but not required
  • Strong attention to detail and pride in maintaining clean spaces
  • Ability to work independently and as part of a team
  • Friendly communicator with a guest-first mindset
  • Flexible availability, including evenings, weekends, and holidays
  • Reliable attendance is essential for this role
  • Indoor, outdoor, and enclosed workspaces with changing temperatures
  • Exposure to wet or humid conditions and possible food allergens
  • Regular standing, walking, bending, and moving throughout the park 🚶‍♀️🚶‍♂️
  • Visual and hearing ability to read instructions, follow procedures, and communicate clearly

Responsibilities

  • Work within an assigned zone, completing essential custodial and presentation tasks to support smooth park operations
  • Maintain high standards of cleanliness and appearance across public areas, attractions, and restrooms
  • Sweep, mop, vacuum, and keep walkways clean and guest-ready
  • Empty trash and recycling bins and ensure proper waste disposal ♻️
  • Clean and sanitize benches, tables, handrails, and high-touch surfaces
  • Perform regular restroom cleaning and sanitizing to keep spaces fresh and safe 🚻
  • Replenish restroom supplies such as soap, paper towels, and toilet paper
  • Address restroom or cleanliness concerns quickly and professionally
  • Provide friendly assistance, directions, and information to guests when needed 😊
  • Respond to guest requests for cleaning support or help
  • Identify and report maintenance concerns or safety hazards
  • Ensure walkways remain clear of spills, debris, and obstacles
  • Complete opening and closing procedures according to operating guidelines
  • Partner with leadership to help resolve guest concerns across the resort
  • Follow all health and safety procedures to protect guests and teammates
  • Respond calmly and appropriately to incidents or accidents
  • Stay focused in busy, high-energy environments with crowds and noise
  • Work effectively under pressure, including during ride issues or guest concerns

Benefits

  • Be part of the team that keeps LEGOLAND looking amazing every day
  • Work in a fun, energetic environment filled with creativity and families
  • Take pride in making a visible difference guests truly appreciate
  • Gain valuable experience in hospitality and theme park operations 🧱💛
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