Resort Operations Host - Presentation Z2

LEGOLAND Parks•Winter Haven, FL

1d•$14•Onsite

About The Position

As a Resort Operations Host - Presentation member at LEGOLAND Florida Resort, you will play a crucial role in ensuring the cleanliness and overall appearance of the park. Your responsibilities will include maintaining public areas, restrooms, and attractions to provide a safe and enjoyable experience for both our guests and employees. You will work both independently and as part of a team to uphold the highest standards which requires a strong work ethic and attention to detail.

Requirements

Previous experience in custodial services or commercial cleaning is preferred but not required.
Strong attention to detail and ability to work independently with minimal supervision.
Excellent communication and collaboration skills.
Must be willing to work flexible hours, including evenings, weekends, and holidays to support park operations.
Attendance is a mandatory function of this job.

Responsibilities

Zonal Operation: You will work in a specific zone within the resort, completing different key custodial functions to ensure smooth operations and excellent guest service while promoting company values.
Maintain high standards of cleanliness and presentation across the resort, including trash management and restroom upkeep.
Sweeping, mopping, and vacuuming public areas.
Emptying trash bins and ensuring proper disposal of waste.
Cleaning and sanitizing surfaces, including benches, tables, and handrails.
Regularly cleaning and sanitizing restrooms.
Replenishing supplies such as toilet paper, soap, and paper towels.
Addressing any restroom-related issues promptly.
Providing directions and information for guests when needed.
Responding to guest requests for cleaning or assistance.
Maintaining a friendly and helpful demeanor.
Identifying and reporting any maintenance issues or safety hazards.
Ensuring walkways and public areas are free of obstacles and spills.
Performs opening and closing routines as defined by the operating procedures.
Liaison leadership team to resolve any resort wide guest issues.