Resort Lobby Ambassador ($19.45/hr)

Marriott Vacations Worldwide • Orlando, FL

90d

About The Position

As a Lobby Ambassador, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. A typical day will include providing warm and welcoming greetings to all guests, utilizing tools to seamlessly screen targeted customers and connect them to a Marketing Executive, and supplying Owners and guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities. You will ensure proper coverage and execution throughout the lobby as directed and maximize interactions during peak arrival periods. Additionally, you will promote awareness of brand image internally and externally, assist with any additional strategies to drive Marketing efforts and Site Volume, and take inventories to ensure all desks in the lobby are stocked with appropriate levels of supplies and collateral.

Requirements

• Sales or customer service experience.
• Enjoy interacting with guests either in person or by phone.
• Available to work a flexible schedule including weekends and holidays.
• Position may require background and drug screening.

Responsibilities

• Provide warm and welcoming greetings to all guests.
• Utilize tools to screen targeted customers and connect them to a Marketing Executive.
• Supply Owners and guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities.
• Ensure proper coverage and execution throughout the lobby as directed and maximize interactions during peak arrival periods.
• Promote awareness of brand image internally and externally.
• Assist with additional strategies to drive Marketing efforts and Site Volume.
• Take inventories and ensure all desks in the lobby are stocked with appropriate levels of supplies and collateral.
• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Follow company policies and safety procedures.

Benefits

• Competitive pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees