Resort Live-In Property Manager- MTV

Lemonjuice Solutions•Jackman, ME

3d•Onsite

About The Position

Looking for a knowledgeable, live-in hospitality leader to join our management team at the Mountainview Resort in Jackman, Maine! Includes the opportunity to live onsite, with residency subject to lease terms. Those relocating to the area are preferred. Position Summary: Functions as the primary strategic business leader with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, and revenue generation and delivering a return on investment. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increased profit, and market share. Holds property leadership team accountable for strategy execution and guides their individual professional development. The position ensures all operations are leveraged and initiates independent and proactive project completion. Ensures the objectives and goals of company and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. Represents brand values in all leadership actions.

Requirements

Applied Learning - Seeking and making the most of learning opportunities to improve performance of self and/or others.
Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
Brand Engagement: Knowledge of brand strategies, business plans, brand positioning, customer psychographics; shares value system and can personally relate with target guest profile.
General Property Operations - Knowledge of the operating principles and practices of all brand/property-specific functions to support successful operations of the overall property (e.g., Engineering/Maintenance, Event Management, Finance and Accounting, Human Resources, Legal/Contracting, Food and Beverage, Guest Services/Front Desk, Sales & Marketing, Security/Loss Prevention, Retail/Gift Shops, Spa, and Recreation/Health Club).
Business Acumen - Understanding and utilizing business information (to manage everyday operations and generate innovative solutions to approach business and administrative challenges
Applied Business Knowledge - Evaluates market conditions, organizational objectives, and important aspects of the business to accurately diagnose market opportunities and threats; anticipates opportunities and threats, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.
Management of Capital Resources - Determines the appropriate allocation of money used to accomplish work goals and submits expenses according to guidelines; appropriately utilizes and maintains equipment, facilities, and materials needed to perform work activities.
Administration and Management - Understands and applies the business and management information involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
Revenue Management: Knowledge of total property revenue management concepts, processes, and strategies (including trends, account management, pricing, and inventory management).
Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, marketing, finance and accounting, or related professional area.

Nice To Haves

HOA boards and timeshares experience preferred.

Responsibilities

Business Strategy Development
Business Strategy Execution
Talent Management and Organizational Capability
Customer and Public Relations Management
Company/Brand Policy, Procedures, and Standards Compliance
General Property Operations
Inspects the resort and grounds for cleanliness and all safety issues
Assist with maintenance tasks where experienced with the exception of any electrical or plumbing tasks
Assists with maintaining the outside grounds, i.e. leaf blowing and snow removal
Follows all aspects of the lease agreement.