Resort Housekeeping Director

Kalahari Resorts & Conventions•Woodford, VA

About The Position

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.  But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.  Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.  Kalahari Resorts & Conventions is seeking a Director of Housekeeping. In this role, you’ll be responsible for ensuring optimum operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean, sanitized, and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll lead the sparkle behind the scenes by being the driving force of cleanliness and comfort as our next Director of Housekeeping! The anticipated hire date for this position is late Summer 2026.

Requirements

Housekeeping experience with properties (Hotels and Resorts) more than 500 rooms is preferred. Having a broad understanding of the tourism industry and the day-to-day operations of a hotel/resort are helpful.
Must be able to work with and understand financial information and data, and basic arithmetic functions and statistical analysis.
Prior experience with inventory control relates to equipment, supplies, linen, and other FF&E (furniture, fixtures, and expenditures).

Responsibilities

Direct all housekeeping activities for the resort, including but not limited to room housekeeping (condos and resort), common areas, laundry, lost and found, turndown service, and housemen.
Provide training for and maintain safety and security standards for equipment, supplies, associates, and work areas.
Ensure the quality of service for the resort rooms, public areas, and offices, including any outlets leased or rented to third parties, as applicable.
Assigning housekeeping workloads for optimum service.