Resort Housekeeper- WV

Lemonjuice Solutions • Kidder Township, PA

102d

About The Position

Looking for two friendly, team-oriented candidates to join our Housekeeping team at our Westwood Villas Resort in Lake Harmony, PA! This position requires weekend availability and is full-time, year-round, with a work schedule of 40 hours a week, 8-hour shifts. The role involves assisting in all aspects within the housekeeping department, including cleaning rooms or villas, house aide duties, and public space cleaning. The candidate will ensure room cleanliness meets inspection standards, enter the status of rooms cleaned on assignment sheets, and complete required housekeeping paperwork. The position also involves responding promptly to requests from guests and other departments, reporting accidents and unsafe work conditions, and following all company policies and procedures.

Requirements

• Strong customer service orientation and skills.
• Highly organized.
• Excellent time management and multi-tasking skills.
• Exceptional teamwork.
• Clear, concise communications skills (verbal and written).
• Ability to stand, sit, or walk for an extended period.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

Nice To Haves

• High school diploma or G.E.D.; or one to three months related experience and/or training; or equivalent combination of education and experience.
• One year of work-related experience.

Responsibilities

• Assists in all aspects within the housekeeping department.
• Ensures room cleanliness meets inspection standards.
• Enters status of rooms cleaned on assignment sheets.
• Completes required housekeeping paperwork.
• Identifies room assignments and types of cleaning required for each room.
• Responds promptly to requests from guests and other departments.
• Reports accidents, injuries, and unsafe work conditions to manager.
• Follows all company policies and procedures.
• Maintains confidentiality of proprietary information.
• Protects company assets.
• Welcomes and acknowledges all guests according to company standards.
• Anticipates and addresses guests’ service needs.
• Develops and maintains positive working relationships with others.
• Performs other reasonable job duties as requested by Supervisors.
• Adheres to quality assurance standards and expectations.
• Reports work-related accidents or other injuries to management.
• Schedules routine carpet/tile cleaning and deep cleaning of rooms.
• Attends periodic staff meetings with other department heads.
• Plans and posts housekeeping, laundry, and houseman schedules.
• Prepares room assignments for rooms to be cleaned.
• Inspects areas cleaned to ensure standards are met.
• Investigates complaints regarding housekeeping service and takes corrective action.
• Ensures staff dates and tags room number of all lost and found items.

Benefits

• Robust benefits packages available.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 51-100 employees